Senior Executive, Workplace & Retail Support

CompAsia Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

CompAsia Sdn Bhd seeks a Senior Executive, Workplace & Retail Support to coordinate store readiness, tenancy administration and facilities services across the retail network and corporate offices.

You will manage openings/relocations/renovations, liaise with landlords and authorities, oversee vendor performance and maintain asset and safety documentation to keep stores compliant and operational.

Qualifications

• Ability to coordinate new store openings, relocations, renovations and closures.
• Experience with tenancy agreements and lease documentation.
• Ability to coordinate facility maintenance and workplace support requirements.
• Experience managing vendors, contractors, and service providers.
• Knowledge of utilities administration including electricity, water, internet, and telecoms.
• Ability to maintain reports, trackers, dashboards and operational records.

Responsibilities

• Coordinate new store activities — opening, relocation, renovation and closure.
• Ensure operational readiness — internet/Wi-Fi, utilities, signage, access cards/keys.
• Coordinate security setup — CCTV, access control, alarms and related vendors.
• Maintain lease and tenancy records for all stores; monitor expiry dates.
• Liaise with landlords, malls and authorities on tenancy matters.
• Coordinate repairs and maintenance for stores and offices; track service requests.

Skills

Store opening coordination

Tenancy & lease admin

Vendor management

Facilities coordination

Job description

Senior Executive, Workplace & Retail Support

To provide centralized workplace and retail support services across the company's retail network and corporate offices. This role acts as the primary coordinator for store administration on workplace readiness, tenancy administration, vendor coordination and facilities support, enabling Retail Operations to focus on commercial performance while ensuring stores remain compliant, operationally ready, and well-supported.

Key responsibilities

1. Store Readiness & Expansion Support

Coordinate new store activities — opening, relocation, renovation, and closure.

Ensure operational readiness — internet/Wi-Fi, utilities, signage, access cards/keys, etc.

Coordinate security setup — CCTV, access control, alarms and related vendors.

2. Tenancy & Property Administration

Maintain lease and tenancy records for all stores.

Monitor lease expiry and renewal dates to avoid missed deadlines.

Liaise with landlords, malls and authorities on tenancy and property matters.

3. Facilities & Maintenance Coordination

Coordinate repairs and maintenance for stores and offices.

Follow up with vendors to ensure issues are resolved on time.

Track maintenance records and service requests until completion.

Coordinate vendors and contractors supporting stores and offices.

Monitor vendor performance and ensure services meet requirements.

Manage vendor documentation such as contracts, quotations, renewals and approvals.

5. Utilities & Operational Administration

Manage utilities such as electricity, water, internet and telecommunications.

Handle licenses, permits and authority matters for retail stores.

Ensure safety-related certificates are maintained, such as fire extinguisher servicing.

6. Asset Administration

Maintain accurate asset records for stores and offices.

Coordinate asset movement — issuance, transfer, recovery and updates.

Support asset audits and verification together with IT and other departments.

7. Workplace Compliance & Safety Support

Maintain compliance documents such as permits, certificates and insurance.

Support safety inspections and corrective actions when issues are identified.

Coordinate incident and emergency preparedness activities, including fire safety.

8. Reporting & Administration

Maintain trackers, reports and dashboards for workplace operations.

Monitor budgets and expenses and support cost-control activities.

Follow up and elevate outstanding issues while identifying ways to improve processes.

About you

Ability to coordinate new store opening, relocation, renovation, and closure activities

Experience with tenancy agreements, lease documentation, and property administration

Ability to coordinate facility maintenance and workplace support requirements

Experience managing vendors, contractors, and service providers

Knowledge of utilities administration including electricity, water, internet, and telecommunication

Ability to maintain accurate reports, trackers, dashboards, and operational records

Experience with workplace compliance documentation and records management

Ability to support budgeting, expense tracking, and cost control initiatives

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.