SENIOR EXECUTIVE - SALES SUPPORT

Credit Bureau Malaysia; Malaysia; On-site; MYR 27,000 - 42,000; Full time

Benefits offered by this job

Job summary

Credit Bureau Malaysia is seeking a detail-oriented administrator to handle online, email, and phone sales processes. You will ensure order and invoice accuracy to maintain customer satisfaction and provide basic customer service, including inquiries handling.

The role involves compiling sales reports, processing client invoices, and maintaining up-to-date databases. Strong communication with colleagues, customers, and suppliers is essential for success.

Qualifications

• Familiarity with JDE System and MS Office proficiency.
• Strong organizational and multitasking abilities.
• Excellent attention to detail for inventory tracking and documentation.
• Good communication to liaise with colleagues, customers, and suppliers.
• Ability to work independently and in a team in a fast-paced environment.
• Willingness to learn and adapt to new systems and processes.

Responsibilities

• Handle online, email, and phonesales processes efficiently.
• Ensure accuracy in orders and invoices to maintain customer satisfaction.
• Provide basic customer service, including inquiries handling.
• Compile sales reports and monitor sales performance.
• Process client invoices and manage payment transactions.
• Update databases and maintain accurate customer records.
• Communicate and address customer feedback to enhance experience.

Skills

Organizational skills

Multitasking

Communication skills

Attention to detail

Tools

JDE System

MS Office

Job description

Handle online, email, and phonesales processes efficiently.

Ensure accuracy in orders andinvoices to maintain customer satisfaction.

Provide basic customer servicesupport, including answering inquiries and addressing questions.

Compile sales reports and monitorsales performance.

Process client invoices and managepayment transactions.

Update databases and maintainaccurate customer records.

Communicate and address customerfeedback effectively to enhance customer experience.

Requirements

Familiarity with JDE System and proficiency in MS Office is advantageous.

Strong organizational and multitasking skills to manage various administrative tasks efficiently.

Excellent attention to detail to ensure accuracy in inventory tracking and documentation.

Good communication skills to liaise effectively with colleagues, customers, and suppliers.

Ability to work effectively both independently and as part of a team in a fast-paced environment.

Willingness to learn and adapt to new systems and processes.