Senior Executive, Ocean Freight

DHL Global Forwarding; Bayan Lepas; On-site; MYR 45,000 - 60,000; Full time

Job summary

DHL Global Forwarding in Malaysia is seeking an assistant for general operational ocean freight functions. You will handle communications with customers, carriers, and internal teams, coordinate bookings, vessel and container movements, and prepare documents such as Bill of Lading and CO/FTA.

The ideal candidate holds a bachelor's degree in Logistics or related field, is proficient in MS Office, and demonstrates strong organization, communication, and multitasking abilities to meet tight

Qualifications

• Bachelor's degree required in Logistics or related field.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Strong communication and organizational skills.
• Able to multitask and work under pressure.

Responsibilities

• Provide assistance to general operational ocean freight functions.
• Handle correspondences with customers, suppliers (carrier, warehouse, transporter) and inter-department teams.
• Monitor and coordinate export and import ocean freight movements (booking, transport arrangement, vessel and container movement).
• Prepare documentation for customers (booking, bill of lading, CO/FTA, shipping documents, invoicing).
• Coordinate routine customer reports and access to customer platforms.
• Maintain records and filing per ISO requirements and standards.
• Respond to internal inquiries and coordinate with other departments on ocean freight needs.
• Monitor internal data and system compliance.

Skills

Communication

Time management

Detail oriented

Flexible

Multitasking

Education

Bachelor’s degree in Logistics or related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Description

To provide assistant to general operational ocean freight functions, including:

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter)agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement,
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs

Job Description

To provide assistant to general operational ocean freight functions, including:

• General correspondences with customer, suppliers (Carrier, Warehouse, Transporter)agents and other inter-department for ocean freight movements
• Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement,
• Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
• Coordinate routine customer reports & any customer’s platform
• Maintain records and filing as per ISO requirements and standards
• Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
• Monitor internal data & system compliance

Job Requirements

• Bachelor’s degree in Logistics, Management, or related field
• Proficient in Microsoft Office Word, including Excel and PowerPoint as well as Microsoft Outlook
• Flexible, willing to take more responsibilities
• Solid organizational skills, multitasker and attentive to details
• Good communication - speaking and writing

Preferred Skills

• Problem solver and willing to take more responsibility
• High computer literacy and able to adapt to system changes
• Fast learner & Proactive in handling task
• Independent and require minimal supervision
• Able to work under pressure & tight deadlines
• Goes extra mile to resolve and issue and able to develop long term solution for customer and internal team
• Able to lead calls and discussion with customers,vendors or internal team
• Aim to succeed collaboratively to provide the best quality service
• Able to act swiftly and seize opportunities for improvement
• Working experience in the relevant field is ang added advantage