Senior Executive, Employee & Industrial

Zurich Insurance; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Zurich Insurance in Kuala Lumpur is seeking an Employee Relations professional to promote a positive workplace, guide HR partners, and support managers and staff through performance processes. The role emphasizes employee engagement, fair employment practices, and continuous process improvements within Employee Relations in a busy corporate setting.

The position is full-time in Malaysia, offering opportunities to drive diverse initiatives, training, and collaboration across the organization

Qualifications

• Provides HR guidance on Employee Relations issues.
• Implements measures to increase morale, motivation and satisfaction, while reducing turnover.
• Represents the company in legal/administrative proceedings and prepares responses.
• Develops Employee Relations processes and improvements in own area.
• Advises and supports line management and employees in HR processes.

Responsibilities

• Drive HR guidance to leaders and employees on Employee Relations issues.
• Promote engagement programs to improve morale and reduce turnover.
• Represent the company in relevant proceedings and prepare responses.
• Develop processes and systems within Employee Relations.
• Coach managers and employees through performance management.

Skills

Performance Management

Diversity & Inclusion

Employee Experience

Employee Relations

HR Policies, Strategies & Environment

Organizational Development

Manage Talent

Analytical Thinking

Business Acumen

Effective Communication

Planning & Organizing

Problem Solving

Relationship Management

Stakeholder Management

Problem Solving

Job description

Purpose

Drives the Employee Relations work that is focused on promoting a positive workplace environment and working relationship between the organization and the employees through employee communication and engagement. Employee relations ensure employment practices are fair and transparent.

Nature of Work

Key Accountabilities

• Provides Human Resources Business Partners, business leaders, managers and employees expert guidance on Employee Relations issues.
• Implements measures to increase employee morale, motivation and satisfaction, while reducing turnover (e.g., employee engagement surveys, work lifestyle programs, on-boarding programs, diversity and inclusion programs and training, etc.
• May represent the company at legal and administrative proceedings and will investigate and prepare responses to the relevant parties.
• Drives the development of Employee Relations processes and ensures the implementation of systems and process improvements in own area.
• Advises and supports line management and employees in HR processes to ensure alignment across the organization.
• Coaches managers and employees through the performance management process.
• Conduct training sessions for managers to improve employee relations and people skills.

Performance Management and Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers.
• Take action to manage own personal development.

Skills

Functional Skills

• Performance Management - Proficiency Level 1
• Diversity & Inclusion - Proficiency Level 1
• Employee Experience - Proficiency Level 2
• Employee Relations - Proficiency Level 2
• HR Policies, Strategies & Environment - Proficiency Level 2
• Organizational Development - Proficiency Level 1
• Manage Talent - Proficiency Level 1

Cross Functional Skills

• Analytical Thinking - Proficiency Level 1
• Business Acumen - Proficiency Level 1
• Capability Building - Proficiency Level
• Effective Communication - Proficiency Level 2
• Planning & Organizing - Proficiency Level 2
• Problem Solving - Proficiency Level 2
• Relationship Management - Proficiency Level 1
• Stakeholder Management - Proficiency Level 1
• Problem Solving - Proficiency Level 2

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur

Schedule: Full Time

Recruiter name: Roshni Kaur