Senior Executive, Employee & Industrial

Zurich Insurance Company Ltd.; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Zurich in Kuala Lumpur is seeking an Employee Relations professional to support HR partners, managers and staff. The role focuses on promoting a positive workplace environment through engagement, fair employment practices and open communication.

You will drive ER initiatives, coach leaders, and contribute to performance management cycles across the organization. We value collaboration, analytical thinking and strong stakeholder management as you design and implement processes, training and

Qualifications

• Provides HR guidance to partners, leaders, managers and staff on Employee Relations.
• Drives engagement initiatives, onboarding, diversity and inclusion to reduce turnover.
• Represents the company in legal or administrative matters when required.
• Supports performance management and coaching for managers and employees.
• Delivers training to improve people skills and ER processes.

Responsibilities

• Provide HRBP support and guidance on ER issues.
• Implement measures to boost morale, motivation, and satisfaction.
• Investigate and respond to relevant parties in corporate matters.
• Develop ER processes and improve systems within own area.
• Advise line management to ensure organizational alignment.
• Coach managers through performance management.
• Conduct ER training sessions for managers.

Skills

Employee Relations

Performance Management

Diversity & Inclusion

Analytical Thinking

Effective Communication

Stakeholder Management

Job description

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Purpose

Drives the Employee Relations work that is focused on promoting a positive workplace environment and working relationship between the organization and the employees through employee communication and engagement. Employee relations ensure employment practices are fair and transparent.

Nature of Work

Key Accountabilities

• Provides Human Resources Business Partners, business leaders, managers and employees expert guidance on Employee Relations issues.
• Implements measures to increase employee morale, motivation and satisfaction, while reducing turnover (e.g., employee engagement surveys, work lifestyle programs, on-boarding programs, diversity and inclusion programs and training, etc.
• May represent the company at legal and administrative proceedings and will investigate and prepare responses to the relevant parties.
• Drives the development of Employee Relations processes and ensures the implementation of systems and process improvements in own area.
• Advises and supports line management and employees in HR processes to ensure alignment across the organization.
• Coaches managers and employees through the performance management process.
• Conduct training sessions for managers to improve employee relations and people skills.

Performance Management and Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers.
• Take action to manage own personal development.

Skills

Functional Skills

• Performance Management - Proficiency Level 1
• Diversity & Inclusion - Proficiency Level 1
• Employee Experience - Proficiency Level 2
• Employee Relations - Proficiency Level 2
• HR Policies, Strategies & Environment - Proficiency Level 2
• Organizational Development - Proficiency Level 1
• Manage Talent - Proficiency Level 1

Cross Functional Skills

• Analytical Thinking - Proficiency Level 1
• Business Acumen - Proficiency Level 1
• Capability Building - Proficiency Level
• Effective Communication - Proficiency Level 2
• Problem Solving - Proficiency Level 2
• Relationship Management - Proficiency Level 1
• Stakeholder Management - Proficiency Level 1
• Problem Solving - Proficiency Level 2

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!Location(s): MY - Kuala Lumpur
Schedule: Full Time

Purpose

Drives the Employee Relations work that is focused on promoting a positive workplace environment and working relationship between the organization and the employees through employee communication and engagement. Employee relations ensure employment practices are fair and transparent.

Nature of Work

Key Accountabilities

• Provides Human Resources Business Partners, business leaders, managers and employees expert guidance on Employee Relations issues.
• Implements measures to increase employee morale, motivation and satisfaction, while reducing turnover (e.g., employee engagement surveys, work lifestyle programs, on-boarding programs, diversity and inclusion programs and training, etc.
• May represent the company at legal and administrative proceedings and will investigate and prepare responses to the relevant parties.
• Drives the development of Employee Relations processes and ensures the implementation of systems and process improvements in own area.
• Advises and supports line management and employees in HR processes to ensure alignment across the organization.
• Coaches managers and employees through the performance management process.
• Conduct training sessions for managers to improve employee relations and people skills.

Performance Management and Accountabilities

• Demonstrate commitment to corporate values.
• Take accountability for participating in the performance management cycle.
• Take action to improve performance on the job.
• Assist and support co-workers.
• Take action to manage own personal development.

Skills

Functional Skills

• Performance Management - Proficiency Level 1
• Diversity & Inclusion - Proficiency Level 1
• Employee Experience - Proficiency Level 2
• Employee Relations - Proficiency Level 2
• HR Policies, Strategies & Environment - Proficiency Level 2
• Organizational Development - Proficiency Level 1
• Manage Talent - Proficiency Level 1

Cross Functional Skills

• Analytical Thinking - Proficiency Level 1
• Business Acumen - Proficiency Level 1
• Capability Building - Proficiency Level
• Effective Communication - Proficiency Level 2
• Problem Solving - Proficiency Level 2
• Relationship Management - Proficiency Level 1
• Stakeholder Management - Proficiency Level 1
• Problem Solving - Proficiency Level 2

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!Location(s): MY - Kuala Lumpur
Schedule: Full Time