Senior Executive (Compliance – AML and Enhanced Due Diligence)

AEON Credit Service (M) Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

AEON Credit Service (M) Berhad in Kuala Lumpur is seeking a Senior Executive to lead Enhanced Due Diligence and Case Assessment within our AML/CFT framework. You will review high‑risk customers and merchants, assess ownership/control structures, and document risk findings with supporting evidence.

You will evaluate source of funds and wealth, perform sanctions/PEP screening, identify gaps, and prepare risk assessments with clear recommendations for approval or escalation.

Qualifications

• Minimum 3 years of AML/CFT experience with KYC/CDD/EDD.
• Strong knowledge of AML/CFT, sanctions and risk assessment.
• Experience in consumer finance or regulated financial services preferred.
• Professional certification in AML/CFT (e.g., CAMS) preferred.

Responsibilities

• Conduct end-to-end EDD reviews on high‑risk customers/merchants and other cases requiring enhanced review, including customer profile, business nature, ownership/control structure, beneficial owners, purpose of relationship and risk factors.
• Assess supporting information relating to source of funds and, where applicable, source of wealth, ensuring the information is reasonable, consistent with the customer profile and adequately evidenced.
• Perform and evaluate screening results relating to sanctions, politically exposed persons (PEPs), adverse media and other relevant risk indicators in accordance with internal policy and approved screening requirements.
• Identify inconsistencies, red flags, missing information or elevated risk factors; obtain clarification through relevant business/operational units and document the assessment conclusion.
• Prepare clear risk assessments and recommendations for approval, escalation, enhanced controls, periodic review or other action in accordance with the approved authority and AML/CFT framework.
• Ensure case files contain complete supporting documents, rationale, approvals and audit trails and are maintained in line with record‑retention requirements.
• Monitor EDD case ageing, pending information and turnaround time, and proactively follow up with relevant stakeholders to support timely closure.
• Escalate material AML/CFT, sanctions, regulatory, reputational or control concerns promptly to the immediate supervisor and relevant compliance function in accordance with established escalation protocols.
• Perform quality review or peer review of EDD assessments where assigned, highlighting documentation gaps, inconsistent risk assessment or non‑compliance with procedures.
• Maintain accurate case trackers and prepare periodic management information on EDD volumes, ageing, outcomes, risk themes, exceptions and recurring gaps.
• Support root‑cause analysis and corrective actions arising from EDD errors, audit findings, quality reviews or recurring operational issues
• Keep abreast of changes to applicable AML/CFT, sanctions and related regulatory requirements and assess their impact on EDD processes, procedures and controls.
• Support the review and enhancement of EDD SOPs, work instructions, checklists, risk assessment templates and control standards to ensure they remain current and effective.
• Support regulatory examinations, internal/external audits and compliance reviews by preparing case evidence, responding to information requests and tracking agreed corrective actions to closure.
• Provide practical guidance to business and operational teams on EDD information requirements, documentation standards and case‑specific compliance matters within the role’s authority.
• Identify recurring gaps and contribute to awareness or training materials for relevant staff on EDD requirements and emerging risk indicators.
• Collaborate with Compliance, AML/CFT, Credit Operations, Merchant Service, IT and other relevant stakeholders to resolve EDD issues and strengthen end‑to‑end controls.
• Perform ad hoc compliance reviews, projects and other duties assigned by the immediate supervisor from time to time.

Education

Bachelor's degree

Job description

Senior Executive (Compliance – AML and Enhanced Due Diligence)

Enhanced Due Diligence & Case Assessment

Conduct end-to-end EDD reviews on high‑risk customers/merchants and other cases requiring enhanced review, including customer profile, business nature, ownership/control structure, beneficial owners, purpose of relationship and risk factors.

Assess supporting information relating to source of funds and, where applicable, source of wealth, ensuring the information is reasonable, consistent with the customer profile and adequately evidenced.

Perform and evaluate screening results relating to sanctions, politically exposed persons (PEPs), adverse media and other relevant risk indicators in accordance with internal policy and approved screening requirements.

Identify inconsistencies, red flags, missing information or elevated risk factors; obtain clarification through relevant business/operational units and document the assessment conclusion.

Prepare clear risk assessments and recommendations for approval, escalation, enhanced controls, periodic review or other action in accordance with the approved authority and AML/CFT framework.

Ensure case files contain complete supporting documents, rationale, approvals and audit trails and are maintained in line with record‑retention requirements.

Monitor EDD case ageing, pending information and turnaround time, and proactively follow up with relevant stakeholders to support timely closure.

Escalate material AML/CFT, sanctions, regulatory, reputational or control concerns promptly to the immediate supervisor and relevant compliance function in accordance with established escalation protocols.

Perform quality review or peer review of EDD assessments where assigned, highlighting documentation gaps, inconsistent risk assessment or non‑compliance with procedures.

Maintain accurate case trackers and prepare periodic management information on EDD volumes, ageing, outcomes, risk themes, exceptions and recurring gaps.

Support root‑cause analysis and corrective actions arising from EDD errors, audit findings, quality reviews or recurring operational issues

Governance, Regulatory & Control Support

Keep abreast of changes to applicable AML/CFT, sanctions and related regulatory requirements and assess their impact on EDD processes, procedures and controls.

Support the review and enhancement of EDD SOPs, work instructions, checklists, risk assessment templates and control standards to ensure they remain current and effective.

Support regulatory examinations, internal/external audits and compliance reviews by preparing case evidence, responding to information requests and tracking agreed corrective actions to closure.

Ensure confidentiality, proper handling of sensitive customer information and adherence to company information‑security and record‑management requirements.

Stakeholder Advisory, Training & Continuous Improvement

Provide practical guidance to business and operational teams on EDD information requirements, documentation standards and case‑specific compliance matters within the role’s authority.

Identify recurring gaps and contribute to awareness or training materials for relevant staff on EDD requirements and emerging risk indicators.

Participate in process improvement, automation, system enhancement and UAT initiatives relating to EDD, screening, case management or compliance controls.

Collaborate with Compliance, AML/CFT, Credit Operations, Merchant Service, IT and other relevant stakeholders to resolve EDD issues and strengthen end‑to‑end controls.

Perform ad hoc compliance reviews, projects and other duties assigned by the immediate supervisor from time to time.

JOB REQUIREMENT:

Bachelor's Degree in Banking, Finance, Accounting, Business Administration, Economics, Law, Risk Management or related discipline.

Minimum 3 years of relevant experience in AML/CFT, KYC/CDD/EDD, financial crime compliance, compliance review, banking/financial services operations or related control functions, with hands‑on exposure to higher‑risk customer reviews.

Good working knowledge of AML/CFT and sanctions requirements, customer risk assessment, beneficial ownership, source of funds/source of wealth assessment and adverse information review.

Experience in consumer finance, banking, payments, merchant acquiring, or other regulated financial services is preferred.

Candidates with recognised professional certification in AML/CFT, Financial Crime Compliance, Compliance or Risk Management (e.g. CAMS or equivalent) will be preferred.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go‑getter, come join us today. Together, we can shape a promising and satisfying career path.

AEON Credit Service (M) Berhad is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. We established a strong presence in Malaysia since 1996 with a wide range of consumer financial services. Our portfolio currently includes credit card, personal financing and easy payment scheme which help enrich the livelihood of many Malaysians.

We offer an exciting and dynamic workplace for all employees. As part of our expansion plan, we are on the lookout for talented individuals who strive for excellence. If you are visionary go‑getter, come join us today. Together, we can shape a promising and satisfying career path.