Group Communications, Engagement & Sustainability Senior Executive

Jebsen & Jessen Pte Ltd.; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jebsen & Jessen Pte Ltd. is seeking a Group Communications, Engagement & Sustainability Senior Executive in Kuala Lumpur to develop and deploy corporate communications, employee engagement and sustainability initiatives aligned with business strategy.

You will ensure consistent messaging across internal and external stakeholders. The role involves social media management, content creation, analytics, cross-functional collaboration, and supporting external PR and sustainability reporting.

Qualifications

• Relevant tertiary qualifications in Mass Communications, Journalism, Public Relations, Marketing or equivalent.
• At least 4 years of in-house or agency experience in corporate/marketing/internal communications, advertising, event management and public relations.
• Experience in digital communications (social media and website) planning, analytics and reporting.
• Proficiency with social media management tools, website CMS, and email marketing software.
• Ability to manage multiple projects daily in a fast-paced environment.
• Strong writing, research and communication skills; ability to collaborate across levels and nationalities.

Responsibilities

• Social media management: write, edit and proofread content across channels; create engaging visuals; ensure accuracy and brand alignment; collaborate with SMEs for content insights.
• Business unit collaboration: identify content pillars; curate social media content strategy; ensure consistent content pipeline and brand adherence.
• Employee experience: support internal initiatives; ensure consistent messaging across internal channels; analyze data to assess effectiveness.
• External public relations: manage external stakeholders and agencies; guide executives on communication matters.
• Sustainability: assist in reporting and sustainability initiatives.

Skills

Writing & Editing

Social media management

Content creation

Analytics & reporting

Project & stakeholder coordination

Brand alignment

Verbal & written communication

Education

Mass Communications / Journalism / Public Relations or Marketing degree

Tools

MS Word

MS Excel

PowerPoint

WordPress

Google Analytics

SEO

Canva

Adobe Photoshop

Video editing

Job description

Group Communications, Engagement & Sustainability Senior Executive

The Group Communications, Engagement & Sustainability Senior Executive will assist in developing and deploying corporate communications, employee engagement and sustainability initiatives to support the organisation’s business strategy and communication efforts. The primary role is to ensure effective and consistent communications among Group members and internal/external stakeholders.

Responsibilities

Social media management

• Write, edit and proofread various types of content on appropriate communication channels, including blog posts, email announcements, social media and website copy.
• Create visually appealing and engaging content, such as infographics, videos and presentations.
• Ensure content is accurate and aligned with brand guidelines; information is factual and valid.
• Work collaboratively with key team members and/or subject matter experts to gather information and insights for content creation.

Business Unit collaboration

• Assist colleagues from assigned BU including marketers in identifying content pillars and curating a social media content strategy.
• Ensure a consistent content pipeline that can be cross-shared with the Group by working closely with key content contributors or project owners.
• Ensure consistency in posting and adherence to the overall brand guidelines.
• Develop a tone and voice for community management to align with the brand and audience.

Employee experience

• Assist in timely implementation of planned employee initiatives, working closely with internal stakeholders, subject matter experts, HR and marketing colleagues.
• Ensure consistent messaging and communication across all internal channels.
• Conduct research and analyse data to assess communication effectiveness and identify areas for improvement.

External public relations

• Assist in managing external stakeholders to ensure communications projects are delivered within timeline and budget, e.g. creative and media agencies, media partners, production houses, event managers.
• Provide guidance and support to executives and other stakeholders on communication matters.

Sustainability

• Assist in sustainability reporting and other sustainability-related initiatives

Qualifications

Qualification

• Relevant tertiary qualifications (Mass Communications, Journalism, Public Relations, Marketing or equivalent)

Experience

• At least 4 years of relevant in-house or agency experience in corporate/marketing/internal communications, advertising, event management and public relations
• Experienced in ideation, breaking complex elements into achievable milestones, datelines, managing change and delivering impactful results
• Experience in digital communications (social media and website) planning, analytics and reporting
• Proficiency in using various communication channels and tools, including social media management tools, website content management systems, and email marketing software.
• Ability to manage multiple projects/tasks on a daily basis in a fast-paced, deadline-driven environment
• Demonstrated resilience, self-starter with a positive mindset and strong drive for results
• Critical thinking, strong writing and research skills, curiosity, resourcefulness, planning and problem-solving skills
• Confidence and strong communications skills to work with colleagues across all levels and nationalities of the organisation
• Able to navigate complexity, ambiguity and open to experiment new ways of working

Skills and Knowledge

• 1.Writing, editing and proof-reading, with an eye for detail
• 2.Graphic design & multimedia skills (Canva, Adobe Photoshop, video editing)
• 3.Microsoft Word, Excel & PowerPoint
• 4.Social media management (Facebook, Instagram, LinkedIn, YouTube)
• 5.Website management (WordPress, Google Analytics, SEO, GEO)