Senior Executive Business Operations

DKSH Management Ltd.; Malaysia; On-site; MYR 45,000 - 89,000; Full time

Job summary

DKSH Management Ltd. in Malaysia seeks a Senior Executive, Business Operations to support the Healthcare commercial team by extracting, collating, and analyzing large data sets to generate market insights and sales analytics.

You will deliver timely market analyses, support incentive calculations, conduct market surveys, and collaborate with sales and cross‑functional teams to ensure data accuracy and actionable intelligence.

Qualifications

• Bachelor's Degree preferred in Data Analytics, CS, or Business Administration
• 1–2 years in a similar role; fresh graduates welcome
• Strong analytical skills and ability to translate data into insights
• Advanced proficiency in Excel and PowerPoint
• Familiarity with project management principles
• Strong interpersonal and communication skills

Responsibilities

• Prepare timely market analysis reports and update internal sales reports
• Extract, collate, and analyze large datasets to support market assessment and incentive calculations
• Conduct market surveys and competitive research across pharma, OTC, and medical devices
• Build and improve data processes and establish a data repository for the commercial team
• Collaborate with sales and cross-functional teams to ensure data accuracy and provide support as needed

Skills

Analytical thinking

Communication

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Project management tools

Job description

Senior Executive Business Operations

Location: MY, MY

Global Business Unit: HEALTHCARE

Job Function: Client and Customer Services

Requisition Number: 239035

About the Role

The Executive, Business Analyst supports DKSH's Healthcare commercial team by extracting, collating, and analyzing large volumes of data to generate meaningful market insights and sales analytics. This role is central to enabling informed business decisions through competitive research, performance tracking, and data-driven reporting across the pharmaceutical, Over-the-Counter (OTC), and medical devices markets.

What You Will Deliver

• Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
• Extract, collate, and analyze large datasets from internal data platforms to support market assessment, product evaluation, and accurate sales data tagging for incentive calculations
• Conduct regular market surveys and competitive market research across the pharmaceutical, Over-the-Counter (OTC), and medical devices sectors to surface actionable market intelligence
• Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
• Collaborate with the sales force and cross-functional teams to ensure data accuracy and alignment, and provide broader team support during absences or when assigned by managementAdministrative duties and coordination tasks as required

What You Bring

• Bachelor's Degree in any discipline, with a preference for Data Analytics, Computer Science, or Business Administration
• Minimum 1 to 2 years of working experience in a similar role within a fast-paced environment; fresh graduates are welcome to apply
• Strong analytical skills with the ability to interpret complex datasets and translate findings into meaningful insights
• Advanced proficiency in Microsoft Excel and PowerPoint
• Familiarity with project management principles and practices
• Strong interpersonal and communication skills, with the ability to collaborate effectively across teams and functions

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Business Development.