Senior Education Consultant

Malaysia University Of Science & Technology (MUST); Petaling Jaya; On-site; MYR 56,000 - 100,000; Full time

Job summary

Malaysia University of Science and Technology (MUST) Centre for Postgraduate Studies (CPS) invites applications for a Senior Educational Consultant. This full-time, on-site role is based in Petaling Jaya.

You will guide prospective postgraduate candidates through program selection, enrollment, and admissions, conduct consultations, information sessions and workshops, and help align CPS offerings with career goals.

Qualifications

• Strong foundation in Educational Consulting with experience advising postgraduate or higher education students.
• Expertise in Consulting and Sales with a track record of achieving enrolment targets.
• Experience in Sales is an advantage; candidates from other industries are encouraged to apply.

Responsibilities

• Guide prospective postgraduate candidates through program selection, enrollment, and admissions processes.
• Conduct consultations, information sessions, and workshops to explain CPS offerings and career outcomes.
• Collaborate with faculty and admin teams to develop outreach for postgraduate recruitment.
• Process allocated leads, respond to inquiries, and provide advisory support with accurate records.
• Ensure monthly KPI targets are met and contribute to continuous enrolment improvements.
• Represent CPS at events on weekdays and weekends.

Skills

Educational Consulting

Consulting and Sales

Customer Service

Communication

Job description

Malaysia University of Science and Technology (MUST) Centre for Postgraduate Studies (CPS) was established in partnership with the Massachusetts Institute of Technology (MIT) in 1997 and serves as the university’s premier hub for Master’s and Doctorate programs. CPS encompasses the School of Business, the School of Sustainable Supply Chain and Logistics, and the School of Computing and Artificial Intelligence, offering advanced postgraduate education aligned with global industry needs. With over 2,500 alumni across diverse sectors worldwide, CPS is recognized as a leading choice for postgraduate studies in Asia. The faculty is internationally diverse, and programs are accredited and benchmarked against global standards, including Triple Crown accreditations (AACSB, EQUIS, AMBA). Guided by a teaching philosophy focused on analytical rigor, collaboration, and experiential learning, CPS prepares creative, resilient professionals to succeed in a rapidly changing global environment.

Role Description:

The Senior Educational Consultant is a full-time, on-site role based in Petaling Jaya

Responsible for guiding prospective postgraduate candidates through program selection, enrollment, and admissions processes. This role involves conducting consultations, information sessions, and workshops to help learners understand CPS offerings and align them with individual career goals.

Collaborates with faculty and administrative teams to develop outreach strategies and enhance Postgraduate Recruitment.

Daily responsibilities include processing allocated leads on time, responding to inquiries, providing high-quality advisory support, and maintaining accurate records.

To ensure the set KPI is achieved every month and contribute to continuous improvement initiatives for Postgraduate Enrolment.

The role also entails representing CPS at events on weekdays and weekends.

Qualifications / Experience

Strong foundation in Educational Consulting , with experience advising postgraduate or higher education students on academic pathways and career outcomes.

Expertise in Consulting and Sales and a track record of achieving enrolment targets

Experience in Sales is an advantage; candidates from other industries are encouraged to apply.

Excellent Communication skills, both written and verbal, with the ability to present complex program information clearly to diverse audiences.

Proven Customer Service capabilities, delivering responsive, empathetic, and professional support to prospective students, current learners, alumni, and partners.

Familiarity with postgraduate program structures, accreditation standards, and regional or international higher education trends; experience in Asian or global postgraduate

Ability to work independently and collaboratively with faculty and administrative teams, and to manage multiple priorities in a fast-paced environment.

Results- and outcome-driven

Focus on daily operations and set targets

Support the Department Head if required E.g. administrative and management reports for the campaign

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Education, Training & Professional Development 51-100 employees

The MALAYSIA UNIVERSITY of SCIENCE and TECHNOLOGY (MUST),Malaysia University of Science and Technology has quietly evolved and is slowly making its presence felt as an international higher institution. Coinciding with the tagline of Education Reimagined, the university has expanded into new markets such as China, India, Nigeria, Myanmar and Sri Lanka. In facing the new challenges as well as to provide a world class experience for the organization’s growth, we are looking for potential candidates with strong business acumen, analytical and goal-oriented.

The MALAYSIA UNIVERSITY of SCIENCE and TECHNOLOGY (MUST),Malaysia University of Science and Technology has quietly evolved and is slowly making its presence felt as an international higher institution. Coinciding with the tagline of Education Reimagined, the university has expanded into new markets such as China, India, Nigeria, Myanmar and Sri Lanka. In facing the new challenges as well as to provide a world class experience for the organization’s growth, we are looking for potential candidates with strong business acumen, analytical and goal-oriented.

What can I earn as an Education Consultant