Senior E-Commerce Executive

LUXASIA; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Luxasia seeks a hands-on E-Commerce professional to drive marketplace growth for strategic brand partners across Asia-Pacific. You will manage campaigns, demand planning and inventory, optimize on-site exposure, and collaborate with brand teams and platforms to scale operations and performance.

You will leverage Seller Center tools and marketplace insights to maximize KPI ratings and build scalable processes. A strong analytics mindset and communication skills are essential for success.

Qualifications

• Bachelor's degree in business or related field with relevant work experience
• 2-3 years proven experience in E-Commerce or digital marketing in FMCG or e-commerce
• Experience with Lazada/Shopee platforms and hands-on Seller Center portal usage

Responsibilities

• Develop and grow the eCommerce marketplace business for strategic brand partners
• Build Luxasia's eCommerce service provider business on marketplaces like Lazada, Shopee, and TikTok
• Campaign management and onsite investment planning with brand teams
• Demand and inventory planning with brand partners
• Maximize onsite exposure for brands through events and mega campaigns
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandising and store management using seller tools
• Maintain store ratings and KPIs across marketplaces
• Coordinate with warehouse and operations to resolve issues
• Data reporting and competitor benchmarking
• Communicate effectively with internal teams, brands, and platforms
• Build traffic, onsite marketing, promotion and assortment strategy
• Develop relationships with principals and marketplaces
• Improve scalability with new processes and tools
• Think outside the box and test new projects

Skills

Analytical mindset

Interpersonal skills

Client management

Problem-solving

Work under pressure

Campaign planning

Digital marketing

E-commerce supply chain

Education

Bachelor's Degree in business

Tools

Seller Center portal

Job description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Principal Accountability (include but not limited to the followings):

Key Responsibilities

• Develop and grow the eCommerce marketplace business for strategic brand partners
• Build Luxasia's eCommerce service provider business on the key marketplaces like Lazada, Shopee, Tiktok, etc
• Campaign management and onsite investment planning along-side brand teams
• Demand planning & inventory planning with brand partners
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• End-to-end execution of eCommerce operations and seller center systems, supported by the team
• Visual merchandizing and store management including utilizing seller tools
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners and platforms
• Building the optimal traffic, onsite marketing, promotion and assortment strategy
• Building relationships with principals, brand management teams and marketplaces
• Assist in developing operational processes and tools to improve scalability
• Ability to think outside the box and test run new projects

Requirements

Education/Experience :

• Have a Bachelor's Degree in business-related fields and an equivalent combination of relevant education and work experience that will allow successful performance of job expectations
• Have at least three (2-3) years proven experience in E-Commerce or digital marketing in an FMCG setting or with an E-Commerce provider
• Past experience working with e-commerce platforms such as Lazada/Shopee and hands on experience with Seller Center portal

Skills Required :

• Strong analytical mindset and comfort in generating and evaluating various forecasts, metrics, and analyses
• Excellent interpersonal and communication skills, both written and verbal with proven ability to represent Luxasia in external meetings
• Client management
• Strong problem-solving skills, including the ability to effectively address any issue in collaboration with teams as appropriate
• Ability to work under pressure and effectively handle multiple, concurrent demands and prioritize responsibilities
• Campaign planning & marketing
• Digital/social marketing experience is a bonus
• eCommerce supply chain experience is a bonus

Key Success Factors:

• Excellent communication skills - internal & external stakeholder management
• Excellent analytical and problem-solving skills
• Demonstrated ability to handle multiple tasks, priority setting and meet deadlines
• Hands-on, proactive and resilient
• Experience in negotiation tactics & ability to influence
• Detail-oriented and can foresee potential gaps in execution
• Experience in eCommerce processes including marketing & operations
• Proactive and ability to work independentlyProficiency in Microsoft Excel and Powerpoint
• Confidence & a go-getter attitudes

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice.

Note to Staffing Agencies

Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.