Senior E-Commerce Associate

LEAP Commerce; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Luxasia Malaysia is hiring to grow its luxury beauty eCommerce marketplace with top brand partners. You will drive marketplace growth on Lazada, Shopee, and other platforms, plan campaigns, manage inventory, and optimize on-site performance.

The role requires strong analytical skills, client management, and experience in eCommerce or digital marketing within FMCG or e-commerce providers. Knowledge of Seller Center and platform partnerships is essential.

Qualifications

• Bachelor's degree in business-related fields with the right mix of education and work experience
• 3 years of proven experience in E-Commerce or digital marketing in FMCG or with an E-Commerce provider
• Hands-on experience with Lazada/Shopee and Seller Center portal

Responsibilities

• Develop and grow the eCommerce marketplace business for strategic brand partners
• Build Luxasia’s eCommerce service provider business on key marketplaces like Lazada, Shopee, Tiktok, etc
• Campaign management and onsite investment planning with brand teams
• Demand planning & inventory planning with brand partners
• Maximize onsite exposure for brands including events and mega campaigns
• End-to-end eCommerce operations and seller center systems support
• Visual merchandising and store management using seller tools
• Maintain store ratings and KPI tracking across marketplaces
• Coordinate with warehouse and operations; solve ad-hoc problems
• Data reporting and competitor benchmarking analyses

Skills

Analytical mindset

Interpersonal skills

Client management

Problem solving

Campaign planning

Digital marketing

E-commerce awareness

Lazada/Shopee

Education

Bachelor's degree

Tools

Seller Center

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has establishedJoint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon(for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talentsacross a growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Principal Accountability (include but not limited to the followings):

Key Responsibilities

• Develop and grow the eCommerce marketplace business for strategic brand partners.
• Build Luxasia’s eCommerce service provider business on the key marketplaces like Lazada, Shopee, Tiktok, etc
• Campaign management and onsite investment planning along-side brand teams
• Demand planning & inventory planning with brand partners
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• End-to-end execution of eCommerce operations and seller center systems, supported by the team
• Visual merchandizing and store management including utilizing seller tools
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners and platforms
• Building the optimal traffic, onsite marketing, promotion and assortment strategy
• Building relationships with principals, brand management teams and marketplaces
• Assist in developing operational processes and tools to improve scalability
• Ability to think outside the box and test run new projects

Description

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has establishedJoint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon(for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talentsacross a growing footprint of 15 markets.

Requirements

Education/Experience :

• Have a Bachelor's Degree in business-related fields and an equivalent combination of relevant education and work experience that will allow successful performance of job expectations
• Have at least three (2-3) years proven experience in E-Commerce or digital marketing in an FMCG setting or with an E-Commerce provider
• Past experience working with e-commerce platforms such as Lazada/Shopee and hands on experience with Seller Center portal.

Skills Required :

• Strong analytical mindset and comfort in generating and evaluating various forecasts, metrics, and analyses
• Excellent interpersonal and communication skills, both written and verbal with proven ability to represent Luxasia in external meetings
• Client management
• Strong problem-solving skills, including the ability to effectively address any issue in collaboration with teams as appropriate
• Ability to work under pressure and effectively handle multiple, concurrent demands and prioritize responsibilities.
• Campaign planning & marketing
• Digital/social marketing experience is a bonus
• eCommerce supply chain experience is a bonus

Key Success Factors:

• Excellent communication skills – internal & external stakeholder management.
• Excellent analytical and problem-solving skills
• Demonstrated ability to handle multiple tasks, priority setting and meet deadlines
• Hands-on, proactive and resilient
• Experience in negotiation tactics & ability to influence
• Detail-oriented and can foresee potential gaps in execution
• Experience in eCommerce processes including marketing & operations
• Proactive and ability to work independently
• Proficiency in Microsoft Excel and Powerpoint
• Confidence & a go-getter attitudes

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice.