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- Plan, manage and optimise digital campaigns across Google Ads, Meta, LinkedIn, TikTok and other relevant platforms.
- Monitor advertising expenditure, lead volume, Cost Per Lead, conversions and overall campaign performance.
- Analyse campaign results and recommend improvements to audience targeting, creative content, budgets, landing pages and lead generation.
- Explore new digital platforms, tools and artificial intelligence marketing opportunities that can improve visibility, efficiency and performance.
1. Digital Campaign Management
- Plan, manage and optimise digital campaigns across Google Ads, Meta, LinkedIn, TikTok and other relevant platforms.
- Monitor advertising expenditure, lead volume, Cost Per Lead, conversions and overall campaign performance.
- Analyse campaign results and recommend improvements to audience targeting, creative content, budgets, landing pages and lead generation.
- Explore new digital platforms, tools and artificial intelligence marketing opportunities that can improve visibility, efficiency and performance.
2. Analytics and Performance Reporting
- Manage Google Analytics 4, Google Search Console and other relevant analytics platforms.
- Establish tracking standards, performance benchmarks and reporting dashboards for Genting Property and its project brands.
- Prepare monthly digital marketing reports covering advertising expenditure, website performance, lead generation, conversion tracking and campaign effectiveness.
- Translate performance data into clear recommendations and practical actions for management and project teams.
3. Website and Digital Content Management
- Manage and update corporate and project websites with project information, news, events, construction updates, campaign content and landing pages.
- Develop website content, digital advertising copy, calls to action and campaign landing pages.
- Coordinate multilingual website content in English and Mandarin, ensuring information is accurate, current and consistent across language versions.
- Work with internal and external stakeholders on technical, legal or specialised website content when required.
4. Search Visibility and Digital Discovery
- Improve Search Engine Optimisation, Answer Engine Optimisation and Generative Engine Optimisation visibility across Genting Property and its project brands.
- Conduct keyword research, competitor analysis and regular website performance reviews.
- Improve website structure, content quality, search visibility and conversion performance.
- Use tools such as SEMrush, Ahrefs, Moz, Similarweb or equivalent platforms to identify opportunities and monitor results.
5. CRM and Lead Management
- Support daily CRM operations and troubleshoot issues affecting lead capture, source tracking, project assignment and distribution to the relevant Sales and Marketing teams.
- Monitor the connection between digital advertising, website enquiries, landing pages and CRM records.
- Support improvements to lead tracking, campaign attribution and reporting accuracy.
- Provide digital marketing, CRM, reporting and lead generation support to the Sales and Marketing teams when required.
6. Stakeholder and Project Coordination
- Coordinate with internal departments, Sales and Marketing teams, agencies, website vendors, CRM providers and other external stakeholders to deliver campaigns and resolve digital issues.
- Review Mandarin materials and communicate with agencies, business partners and stakeholders from China when required.
- Support digital marketing activities for Genting Indahpura, Genting Pura Kencana, Genting Industrial City, Johor Tech Smart City and other current or future projects.
- Take ownership of assigned projects and undertake other marketing, digital, project support and administrative responsibilities assigned by management according to business requirements.
Job Requirement
- Bachelor’s degree in Marketing, Digital Marketing, Communications, Business or a related field.
- Minimum three to five years of relevant experience in digital marketing, performance marketing or a related role.
- Practical experience with Google Ads, Meta Ads Manager, Google Analytics 4 and Google Search Console.
- Experience with website content management systems, CRM platforms, lead tracking, conversion tracking and campaign reporting.
- Familiarity with SEMrush or other SEO, analytics, keyword research and competitor analysis tools such as Ahrefs, Moz, Similarweb or equivalent platforms.
- Good understanding of SEO, digital analytics, landing page optimisation and digital lead generation.
- Understanding of Account Based Marketing strategies, audience targeting and business to business campaign frameworks would be an advantage.
- Experience managing multilingual website content in English and Mandarin would be an advantage.
- Strong analytical ability with the confidence to translate performance data into practical recommendations.
- Strong communication, coordination and stakeholder management skills.
- Strong written and spoken command of English, Bahasa Malaysia and Mandarin, as the role will coordinate with internal and external stakeholders, including business partners and stakeholders from China.
- Able to take ownership, establish new processes and work independently with limited supervision.
- Comfortable testing new ideas, learning new tools and improving existing ways of working.
- Able to manage multiple projects, urgent requests, deadlines and changing priorities.
- Good working knowledge of Microsoft 365 applications, particularly PowerPoint, Word and Excel.
- Experience in property development, township development, industrial property, technology, business to business marketing or a related industry would be an advantage.
- Willing to travel to project locations and occasionally work outside normal office hours for launches, events and urgent business requirements.