Senior Credit Control Executive: AR & Collections

Avisena Healthcare Sdn. Bhd.; Shah Alam; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Medical Coverage

Education support

Sponsored courses, certifications, or

workshops

Job summary

Avisena Healthcare Sdn. Bhd. is seeking a Credit Control Executive to oversee the AR portfolio across diverse client groups in Shah Alam. You will analyse ageing, monitor collection performance and drive strategies to improve cash flow and reduce overdue receivables.

Responsibilities include reconciliation, investigation of discrepancies, collaboration with multiple departments, and ensuring timely resolution of billing issues. Strong analytical skills and attention to detail are essential.

Responsibilities

• Manage and analyse AR portfolio for diverse clients including corporate, insurance, TPAs, government agencies and self-paying patients.
• Analyse ageing and outstanding debt trends to identify slow-paying, high-risk and long-outstanding accounts and propose collection strategies.
• Prepare and analyse AR, collection, ageing and outstanding debt reports covering performance, trends, variances and recovery status.
• Investigate billing and payment discrepancies; coordinate with relevant departments for timely resolution.
• Monitor collection performance and recovery targets; identify gaps and propose actions to improve collection efficiency.
• Handle complex and high-value accounts with appropriate follow-up and escalation based on payment behaviour and ageing.
• Coordinate with internal departments and external stakeholders to resolve billing, documentation, payment and collection issues affecting recovery.
• Review inpatient submissions and billing documentation to prevent delays in the collection cycle; ensure prompt follow-up.
• Provide management with insights on trends, risks and opportunities for process improvement in revenue cycle management.
• Support continuous improvement initiatives to strengthen credit control processes and reduce overdue accounts.

Job description

Avisena Healthcare Sdn. Bhd. is seeking a Credit Control Executive to oversee the AR portfolio across diverse client groups in Shah Alam. You will analyse ageing, monitor collection performance and drive strategies to improve cash flow and reduce overdue receivables.

Responsibilities include reconciliation, investigation of discrepancies, collaboration with multiple departments, and ensuring timely resolution of billing issues. Strong analytical skills and attention to detail are essential.