Senior Counsellor / Counsellor - Student Affairs Office

XMU; Malaysia; On-site; MYR 42,000 - 72,000; Full time

Job summary

XMU in Malaysia is seeking a Senior Counsellor to provide individual and group counselling, crisis intervention, and mental health education for students at the Student Affairs Office.

You will maintain confidential notes, design workshops, identify at-risk students, liaise with university departments, and support outreach initiatives to promote student well-being and resilience.

Qualifications

• Bachelor's Degree in Counselling or a related field.
• Excellent communication skills in English.

Responsibilities

• Provide individual and group counselling sessions for students.
• Conduct crisis intervention and risk management when needed.
• Develop and deliver mental health education and training programs.
• Support student outreach and campus-wide mental health initiatives.

Education

Bachelor's Degree in Counselling

Job description

Senior Counsellor / Counsellor - Student Affairs Office

Full-time, Permanent

Role and Key Responsibilities

A. Provision of Counselling Services to Students

Provide individual and group counselling sessions to support students' mental health and overall well-being.

• Maintain a confidential, supportive, and non-judgmental environment for students seeking help.
• Assess student concerns and offer appropriate emotional support and guidance.
• Keep accurate, up-to-date, and confidential case notes in accordance with professional standards.
• Provide relevant information and resources tailored to individual student needs.
• Refer students to appropriate internal or external services when necessary.

B. Development and Delivery of Mental Health Education & Training

• Design and conduct workshops, seminars, and psychoeducational programs to promote mental health awareness and resilience among students.
• Support students in building life skills, stress management, and emotional coping strategies.

C. Crisis Intervention and Risk Management

• Identify at-risk students (e.g., those exhibiting behavioural concerns, self-harm tendencies, suicidal ideation, or posing risk to others) and intervene appropriately.
• Assist in crisis intervention and emergency response efforts in collaboration with relevant university departments.

D. Student Support and Outreach

• Address and respond to student issues through consultation, follow-up, and provision of relevant support resources.
• Contribute to a campus-wide culture of mental health awareness through outreach initiatives and campaigns.

Requirements / Qualifications

• Minimum of a Bachelor’s Degree in Counselling or a related field.
• Must be a Registered or Licensed Counsellor with Lembaga Kaunselor Malaysia.
• Excellent communication skills, both written and verbal, in English.
• Strong interpersonal skills, empathy, and a passion for student development.
• Ability to work independently and as part of a multidisciplinary team.
• Able to work outside of regular office hours when required, especially during emergency situations.

We thank all applicants for their expressed interest. However,ONLY shortlisted applicantswill be notified.