Senior Compliance Operations Lead

Sunrate; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Sunrate in Kuala Lumpur seeks a Team Lead, Compliance Operations to lead day-to-day compliance activities, balancing hands-on case work with team coordination and escalation management. You will review complex cases, support due diligence processes (CDD/EDD), sanctions screening, ongoing monitoring, and mentor analysts to maintain high-quality output and consistent procedures.

This role requires strong KYC/AML experience, detail orientation, and the ability to adapt to fast-paced fintech

Qualifications

• At least three years’ experience in KYC/AML/CDD/EDD or related compliance operations.
• Practical understanding of customer due diligence and financial crime processes.
• Experience conducting senior-level or quality reviews of compliance cases.
• Experience coaching or guiding junior team members.

Responsibilities

• Coordinate day-to-day compliance operations during the assigned shift, managing workloads and queues.
• Perform senior-level reviews and handle complex or escalated compliance cases.
• Support customer due diligence, enhanced due diligence, sanctions screening, and monitoring.
• Provide hands-on guidance to analysts on case handling and procedures.
• Review work for quality and provide feedback.
• Act as first point of escalation for operational questions.
• Identify recurring quality issues and raise them appropriately.
• Assist onboarding and development of new analysts.
• Support effective communication and handover between shifts.
• Contribute to operational reporting and tracking of key issues.
• Collaborate with Compliance Operations and related functions.
• Support process improvements to Sunrate's compliance framework.

Skills

KYC

AML

CDD/EDD

Sanctions Screening

Team Leadership

Quality Assurance

Operational Coordination

English Proficiency

Job description

Sunrate in Kuala Lumpur seeks a Team Lead, Compliance Operations to lead day-to-day compliance activities, balancing hands-on case work with team coordination and escalation management. You will review complex cases, support due diligence processes (CDD/EDD), sanctions screening, ongoing monitoring, and mentor analysts to maintain high-quality output and consistent procedures.

This role requires strong KYC/AML experience, detail orientation, and the ability to adapt to fast-paced fintech