Senior FinTech Compliance Operations Lead

YouTrip; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

YouTrip in Malaysia is seeking a Compliance Operations Manager to translate regulations into actionable workflows and oversee KYC, transaction surveillance and risk management. You will bridge Compliance, Product and Engineering, reporting to Head of Compliance and drive process improvements across the function.

The role requires a decade of regulatory operations leadership in financial services or payments, a detail-oriented mindset, and a proactive approach to scaling teams and controls while

Qualifications

• 10+ years in regulatory operations in financial services or payments
• Experience with Malaysia payments regulations a plus
• Proven leadership and ability to scale teams and processes

Responsibilities

• Build and lead the Compliance Operations team across KYC, Transaction Surveillance and Fraud Risk Management
• Own end-to-end hiring for the function and scale recruitment
• Define and track KPI framework including SLAs, QA outcomes and backlog aging
• Coach senior analysts on case decision quality and escalation judgment
• Drive process improvements and automation where appropriate
• Produce management information to support leadership decisions

Skills

Regulatory operations

Leadership

Analytical thinking

Attention to detail

Problem solving

Travel readiness

Self-starter

Team mentoring

Job description

YouTrip in Malaysia is seeking a Compliance Operations Manager to translate regulations into actionable workflows and oversee KYC, transaction surveillance and risk management. You will bridge Compliance, Product and Engineering, reporting to Head of Compliance and drive process improvements across the function.

The role requires a decade of regulatory operations leadership in financial services or payments, a detail-oriented mindset, and a proactive approach to scaling teams and controls while