Senior Commercial Associate

ADA (Axiata); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

ADA, the Data and AI Experience Company, seeks a Senior Commercial Associate to support store operations across Lazada, Shopee and other local marketplaces. You will optimize listings, manage pricing, and analyze sales data to identify growth opportunities while supporting daily team operations.

The role requires a marketing/business background and 2–4 years in e-commerce, with strong analytical and communication skills to drive revenue growth.

Qualifications

• Bachelor's degree in marketing, business administration, or a related field.
• 2–4 years of experience in E-commerce or related field.
• Strong analytical, written and verbal communication, and organizational skills.
• Familiarity with Lazada, Shopee and other local marketplaces is a plus.

Responsibilities

• Assist with managing store operations on E-commerce marketplaces, brand.com and/ or social channels.
• Optimize product listings and manage pricing and promotions to drive sales and revenue growth.
• Uploading, changing & maintenance of shop (Banner, Images, Contents, Product Detail Page).
• Key contact point for all escalation, issues arising with platform and operations.
• Facilitate all campaign set-up, promotion tools and maximizing utilization of seller tools within platforms.
• Analyses sales data to identify opportunities for growth.
• Provide support to the Commercial Manager in the day-to-day operations of the team.

Skills

Analytical skills

Communication skills

Organizational skills

Project management

Education

Bachelor's degree in marketing or business administration

Job description

Job Description

2 - 5 Years

Full Time

About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

Job Purpose

The Senior Commercial Associate will assist the Commercial Manager in managing store operations on Lazada, Shopee, and other local E-commerce marketplaces as well as other ecommerce channels such as brand.com and social channels. This will include optimizing product listings, managing pricing and promotions, updating store design and layouts, and analyzing sales data to identify opportunities for growth. The Commercial Associate will also be responsible for providing support to the Commercial Manager in the day-to-day operations of the team.

Key Responsibilities

• Assist with managing store operations on E-commerce marketplaces, brand.com and/ or social channels.
• Optimize product listings and manage pricing and promotions to drive sales and revenue growth.
• Uploading, changing & maintenance of shop (Banner, Images, Contents, Product Detail Page).
• Key contact point for all escalation, issues arising with platform and operations.
• Facilitate all campaign set-up, promotion tools and maximizing utilization of seller tools within platforms.
• Analyses sales data to identify opportunities for growth.
• Provide support to the Commercial Manager in the day-to-day operations of the team.

Requirements

• Bachelor's degree in marketing, Business Administration, or a related field.
• 2-4 years of experience in E-commerce or related field.
• Strong analytical skills and ability to work with data.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Familiarity with E-commerce platforms such as Lazada, Shopee, and other local marketplaces is a plus.

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Job Snapshot

Updated Date

20-08-2026

Job ID

JOB_383

Department

ECS-Commercial

Location