Senior Coffee Barista

103 Coffee; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

103 Coffee in Kuala Lumpur is looking for an experienced Barista to join our team. You will greet customers, take orders, and assist with menu recommendations while maintaining high service standards.

As a key member of front-of-house operations, you will operate espresso machines, manage cashiering, train junior baristas, and ensure consistent beverage quality with strict hygiene and safety practices.

Qualifications

• 2–3 years of barista experience in cafe or F&B.
• Strong coffee knowledge and beverage making.
• Proficiency with espresso machines and grinders; basic calibration.
• Familiar with POS systems and menu knowledge.
• Excellent customer service and communication.

Responsibilities

• Greet customers and take orders.
• Assist customers with menu recommendations and inquiries.
• Handle cashiering and payment processing.
• Support daily cafe operations and table clearing.
• Maintain cleanliness of front-of-house and bar area.
• Prepare coffee and beverages to a high standard and calibrate equipment.
• Comply with food safety and safety standards.
• Guide and train junior baristas; mentor the team.
• Work shifts including weekends.

Skills

Barista experience

Coffee knowledge

Espresso machines

POS systems

Customer service

Team mentoring

English/Bahasa

Tools

Espresso machines

Grinders

POS systems

Job description

Hiring Locations: Desa ParkCity Kepong, APW Bangsar, Chow Kit KL, TRX, Sri Petaling, IOI Rio Puchong

A) Customer Service

Greet customers courteously and attend to their orders in a timely and professional manner

Assist customers with menu recommendations, detailed product information, and service-related inquiries

Handle cashiering duties accurately, including order processing and payment handling

B) Front-of-House Operations

Support daily café operations including order taking, food and beverage serving, and table clearing

Maintain cleanliness and tidiness of the dining area, counter, and front-of-house equipment

Follow outlet SOPs, service standards, and hygiene requirements at all times

C) Team Support

Collaborate with outlet team members to ensure smooth café operations

Follow work schedules and instructions assigned by outlet supervisor

Guide and support Baristas and Barista Trainees in beverage preparation and service standards

D) Beverage Preparation & Bar Operations

Prepare coffee and beverages to a high professional standard, ensuring consistency and quality

Oversee beverage preparation processes and ensure adherence to café recipes and standards

Perform basic calibration, equipment checks, and bar setup to support consistent output

Maintain cleanliness, organization, and hygiene of the bar area and equipment

E) Compliance & Other Duties

Comply with food safety, hygiene, and workplace safety standards

Any other duties as assigned by the Supervisor, Bar Manager, or Outlet Manager

Experience, Technical Knowledge & Functional Skills

Minimum 2–3 years of experience as a Barista in a café or F&B environment.

Strong coffee knowledge with hands‑on experience in coffee preparation, beverage making, and maintaining consistent product quality.

Proficient in operating espresso machines, grinders, and other bar equipment, including basic calibration and troubleshooting.

Familiar with POS systems, cashiering, menu knowledge, beverage standards, and service procedures.

Good understanding of food hygiene, safety, and cleanliness standards.

Customer‑oriented with a friendly, positive attitude and excellent customer service skills.

Good communication and interpersonal skills with the ability to work effectively in a fast‑paced environment.

Responsible, reliable, and able to work both independently and as part of a team.

Ability to guide, mentor, and train junior baristas, ensuring consistency in coffee preparation and service standards.

Willing to learn and committed to long‑term career growth.

Able to communicate well in English and Bahasa Malaysia.

Ability to speak Mandarin will be an added advantage.

Working Conditions

Shift-based work, including weekends and public holidays.

Fast-paced café environment with prolonged standing.

Hands‑on role involving continuous customer interaction and beverage preparation.

Occasional support required during peak periods or special promotions.