Senior Clinic Assistant

KLINIK PENAWAR (NEGERI SEMBILAN) SDN. BHD.; Seremban; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

free hostel accommodation

Free Meal provided for 2 days per月

5kg rice provision

5-day work week with 2 days off

Job summary

KLINIK PENAWAR (NEGERI SEMBILAN) SDN. BHD. is seeking a Senior Clinic Assistant to support doctors, supervise Clinic Assistants, and optimize daily clinic operations. You will lead by example, train staff, and coordinate locum coverage to maintain high care standards.

The role emphasizes frontline clinical support, staff development, and strict adherence to procedures. Candidates should have nursing qualification and APC advantage, with clinic experience.

Qualifications

• Diploma/Degree in Nursing or equivalent qualification.
• Valid Annual Practicing Certificate (APC) is an added advantage.
• Minimum of 3 years' relevant clinic or healthcare experience.
• Proficiency with clinic management systems (e.g., AVIXO).
• Knowledge of basic medical procedures and medications.

Responsibilities

• Supervise, guide, and support Clinic Assistants in daily operations.
• Plan, prepare, and manage staff duty rosters and shift schedules.
• Provide structured training and on-the-job coaching to new and existing staff.
• Monitor staff performance and ensure adherence to clinic standards, policies, and procedures.
• Assist doctors with patient management and basic clinical procedures.
• Prepare and support procedures including ECG, eye & ear irrigation, minor surgery.
• Ensure treatment rooms, instruments, and equipment are properly prepared and maintained.
• Schedule and coordinate locum doctors to meet operational needs.
• Source and arrange locum coverage when required.
• Maintain accurate records of locum doctors (e.g., APC, MMC documentation).
• Process and maintain proper documentation for locum payments.
• Monitor and control inventory levels of medical supplies and medications.
• Ensure proper storage and stock management in compliance with clinic standards.
• Maintain accurate patient records and administrative documentation.

Skills

Leadership

Communication

Multitasking

Teamwork

People management

Education

Diploma/Degree in Nursing

Tools

AVIXO

Job description

The Senior Clinic Assistant plays a key role in delivering high-quality patient care and ensuring efficient clinic operations. This position is responsible for supporting medical practitioners, supervising Clinic Assistants, coordinating locum doctors, and maintaining operational standards. The role requires strong leadership, clinical support capability, and a commitment to excellent patient service.

Key Responsibilities

Supervise, guide, and support Clinic Assistants in daily operations.

Plan, prepare, and manage staff duty rosters and shift schedules.

Provide structured training and on-the-job coaching to new and existing staff.

Monitor staff performance and ensure adherence to clinic standards, policies, and procedures.

2. Clinical & Operational Support

Assist doctors with patient management and basic clinical procedures.

Prepare and support procedures including:

ECG

Eye & ear irrigation

Minor Surgery

Ensure treatment rooms, instruments, and equipment are properly prepared and maintained.

Schedule and coordinate locum doctors to meet operational needs.

Source and arrange locum coverage when required.

Maintain accurate records of locum doctors (e.g., APC, MMC documentation).

Process and maintain proper documentation for locum payments.

4. Inventory & Administration

Monitor and control inventory levels of medical supplies and medications.

Ensure proper storage and stock management in compliance with clinic standards.

Maintain accurate patient records and administrative documentation.

Qualifications & Requirements

Diploma/Degree in Nursing or equivalent qualification.

Valid Annual Practicing Certificate (APC) is an added advantage.

Minimum of 3 years' relevant experience in a clinic or healthcare setting.

Proficiency in clinic management systems (e.g., AVIXO) is preferred.

Sound knowledge of basic medical procedures and medications.

Core Competencies

Strong leadership and people management skills.

Excellent communication and interpersonal abilities.

Patient-focused with a compassionate and professional approach.

Strong problem-solving skills and ability to multitask in a fast-paced environment.

High level of teamwork, accountability, and attention to detail.

Contribute to operational improvements and support business growth initiatives.

Effectively train, mentor, and develop Clinic Assistants.

Demonstrate continuous learning and professional development.

Maintain high standards of service quality, compliance, and teamwork.

Why Join Us

Attractive employment benefits including free hostel accommodation.

Free Meal provided for 2 days per month.

Monthly 5kg rice provision for all staff.

5-day work week with 2 days off to support work-life balance.

Opportunity to grow within a dynamic healthcare environment.

Supportive team culture and professional development opportunities.

Exposure to diverse clinical and operational experiences.