Senior Business Development Manager

Razer Merchant Services Sdn. Bhd.; Shah Alam; On-site; MYR 180,000 - 300,000; Full time

Job summary

Razer Merchant Services Sdn. Bhd. is seeking a Senior Business Development Manager to drive significant revenue growth, shape long-term BD strategy, and manage enterprise accounts from a global leadership perspective.

You will negotiate complex terms and mentor a growing BD team while collaborating with Product, Tech, Operations, Legal and Marketing to deliver scalable solutions. The role emphasizes strategic market expansion, cross-functional leadership, and delivering measurable revenue

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field.
• MBA or equivalent preferred for senior leadership duties.

Responsibilities

• Lead strategic planning and market expansion initiatives.
• Drive high-value client acquisition and strategic partnerships.
• Oversee key accounts and maximize revenue across enterprise clients.
• Mentor and guide junior Business Development Managers.
• Develop complex proposals and negotiate commercial terms.
• Collaborate with Product, Tech, Operations, Legal and Marketing teams.

Skills

Strategic leadership

High-value deals

Negotiation

Key account management

Mentorship

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration/Marketing/Finance

MBA or equivalent preferred

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Senior Business Development Manager is a strategic leadership role responsible for driving significant revenue growth, cultivating high-value client relationships, and shaping the long-term business development strategy. This role involves leading complex negotiations, identifying emerging market opportunities, and mentoring junior team members. The Senior Business Development Manager works closely with the Head of Department (HOD) to refine strategic direction, manage key enterprise accounts, and ensure the achievement of ambitious revenue and expansion targets.

Key Responsibilities:

1. Strategic Planning and Market Expansion
   • Collaborate with the HOD to formulate and execute long-term business strategies that align with the company's growth objectives and market positioning.
   • Identify and evaluate new market segments, verticals, and geographical opportunities for expansion.
   • Lead market research initiatives to anticipate industry trends, assess competitor movements, and uncover untapped revenue streams.
2. High-Value Client Acquisition and Strategic Partnerships
   • Drive the acquisition of new, high-potential clients and strategic partners to strengthen the company's market leadership.
   • Develop and manage a robust pipeline of enterprise-level opportunities, prioritizing deals with significant revenue potential.
   • Lead the end-to-end sales cycle for complex, high-value deals, including structuring customized solutions and negotiating commercial terms.
3. Key Account Management and Revenue Maximization
   • Oversee the management of a portfolio of strategic key accounts, ensuring exceptional client satisfaction and long-term retention.
   • Proactively identify and execute upselling and cross-selling opportunities to maximize account value and deepen client relationships.
   • Act as a trusted advisor to clients, understanding their evolving business needs and aligning our solutions accordingly.
4. Team Leadership and Mentorship
   • Provide guidance, coaching, and mentorship to junior Business Development Managers and team members.
   • Support the professional development of the team by sharing best practices, sales techniques, and market insights.
   • Assist in setting team targets and monitoring individual performance against goals.
5. Complex Proposal Development and Negotiation
   • Lead the development of sophisticated proposals, pitch decks, and commercial models tailored to the unique needs of enterprise clients.
   • Present proposals to senior client stakeholders with confidence and strategic insight.
   • Negotiate complex commercial agreements, balancing client requirements with company profitability and risk exposure.
6. Cross-Functional Leadership and Stakeholder Management
   • Partner with internal stakeholders (Product, Tech, Operations, Legal, Compliance, Marketing) to ensure seamless execution of business development initiatives.
   • Champion client needs internally, advocating for product enhancements or process improvements that drive customer value.
   • Act as a strategic bridge between external clients and internal teams to ensure alignment and successful delivery of solutions.
7. Process Optimization and Innovation
   • Critically assess existing business development processes and identify opportunities for improvement, automation, or innovation.
   • Lead initiatives to streamline workflows, enhance productivity, and improve the overall efficiency of the BD function.
8. Advanced Reporting and Business Insights
   • Prepare and deliver comprehensive reports to senior management on business development performance, pipeline health, revenue forecasts, and market trends.
   • Analyze complex data sets to derive actionable insights that inform strategic decision-making.
   • Track and report on key performance indicators (KPIs), ensuring transparency and accountability.

Key Competencies:

• Strategic Vision: Ability to think beyond immediate targets and contribute to long-term organizational strategy.
• Advanced Negotiation: Proven ability to navigate and close complex, high-stakes commercial deals.
• Leadership and Mentoring: Capability to inspire, guide, and develop junior team members.
• Stakeholder Influence: Skilled at managing and influencing internal and external stakeholders at all levels.
• Commercial Acumen: Deep understanding of revenue models, profitability, risk assessment, and market dynamics.
• Resilience and Adaptability: Thrives in a fast-paced, target-driven environment with changing priorities.
• Excellent Communication: Exceptional verbal, written, and presentation skills, with the ability to engage C-level audiences.

Qualifications and Experience:

• Education: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master's degree (MBA or equivalent) is highly preferred.
• Experience: Minimum of 7-10 years of progressive experience in business development, sales, or strategic partnerships.
• Track Record: Demonstrated success in consistently exceeding revenue targets and acquiring high-value enterprise clients.
• Industry Knowledge: Deep understanding of the relevant industry landscape (e.g., fintech, payments, technology solutions) and regulatory environment.
• Complex Deal Management: Proven experience leading multi-million dollar deal negotiations and contract closures.
• Network: Established network of senior-level contacts within target industries or markets.

Performance Metrics:

• Achievement of individual and team revenue and growth targets.
• Number and value of new enterprise clients and strategic partnerships secured.
• Growth in revenue from existing key accounts (upsell/cross-sell).
• Successful negotiation and closure of complex, high-value deals.
• Positive feedback from clients, team members, and internal stakeholders.
• Contribution to team development and mentorship outcomes.
• Successful implementation of process improvements or strategic initiatives.

Pre-Requisites :

• Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in.
• We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws.
• Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game? At Razer, you'll be at the forefront of the most exciting industry in the world: gaming. As gaming evolves, so does the ecosystem that powers it: hardware, software and services. Guided by our mission "For Gamers. By Gamers.", we create cutting-edge products and experiences that define the ultimate gameplay. Staying true to our mission, we're relentlessly pushing boundaries and leading the charge in AI for gaming, shaping the future of the industry. At Razer, you won't just witness this evolution; you'll help drive it. Joining Razer means being part of a global mission to bring gamers closer to the games they love. Whether you're crafting the next generation of gaming gear or powering our global operations behind the scenes, you'll take on meaningful work in a truly international, cross-cultural environment. The journey toward Being Phenomenal isn't always easy, but gamers excel through teamwork, grit, and problem-solving. Our people are what make Razer exceptional. Together, we'll take Razer to even greater heights.

Razer is proud to be certified a Great Place to Work in both the United States and Singapore, and recognized as a Singapore Top Employer by the Top Employer Institute, reflecting our commitment to making your journey here a rewarding one.

Equal Opportunity Employer At Razer, we believe diverse teams build better ideas and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected by the laws of the countries we operate in. We also provide reasonable accommodations where needed - including for disability or religious practices - so every team member can perform and contribute at their best.