Senior Business Development Manager

Adknowledge Asia; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

ADA is seeking a Senior Business Development Manager to accelerate commercial growth in Malaysia, focusing on WhatsApp Business Platform and Conversational AI solutions. This is a commercially driven, individual contributor role combining strategic sales, client engagement, and cross-functional collaboration.

You will drive revenue by identifying opportunities with enterprise clients, shaping impactful solutions, and ensuring execution with internal teams.

Qualifications

• 7+ years in enterprise B2B sales.
• Strong consultative selling experience and stakeholder management.
• Cross-functional collaboration across Solutions, Operations and Product.

Responsibilities

• Drive revenue growth by identifying opportunities with enterprise clients and shaping ROI-focused solutions.
• Lead strategic deal orchestration and present compelling commercial proposals.
• Coordinate with Solutions, Operations and Product teams to ensure delivery excellence.
• Partner with marketing to refine go-to-market materials and client presentations.

Skills

Consultative selling

Stakeholder management

Sales leadership

Cross-functional collaboration

WhatsApp Business API knowledge

Tools

Salesforce

Job description

5 - 7 Years

Full Time

Job Description

About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

We’re looking for a Senior Business Development Manager to accelerate ADA’s commercial growth in Malaysia, focusing on WhatsApp Business Platform and Conversational AI solutions. This is a BD role that combines strategic sales, client engagement, and cross-functional collaboration.

You will drive revenue growth by identifying opportunities with enterprise clients, shaping impactful solutions, and ensuring seamless execution with internal teams. This role is ideal for a commercially driven individual contributor with strong consultative selling experience and a passion for transforming how businesses connect with customers through messaging and AI.

1. Drive Revenue and Market Growth

• Achieve and exceed sales targets through consultative selling, solution design, and strategic deal-making.
• Expand ADA’s presence across key industries such as BFSI, Telco, and Retail, positioning messaging as a business transformation tool.
• Maintain an active sales pipeline with accurate forecasting and reporting on Salesforce.

2. Lead Strategic Solution Selling

• Engage senior stakeholders and decision-makers with consultative, ROI-focused narratives.
• Translate client challenges into practical messaging and AI solutions that drive business outcomes.
• Develop and present commercial proposals and business cases that align with client objectives.
• Work closely with Solutions, Operations, and Product teams to ensure solution feasibility and delivery excellence.
• Partner with marketing to refine go-to-market materials and client presentations.
• Support long‑term client relationships by bridging sales strategy with operational delivery.

What We’re Looking For

Experience

• 7+ years in enterprise B2B sales, ideally within Business Messaging, SaaS, MarTech, or digital transformation.

Leadership

• Proven ability to lead a sales team, set performance targets, and achieve commercial growth in Malaysia.
• Strong track record in consultative selling, stakeholder management, and complex deal orchestration.
• Experience working with cross-functional teams in a regional or international organization.

Industry Knowledge

• Familiarity with WhatsApp Business API, conversational commerce, or AI-driven engagement platforms is an advantage.

Communication

• Excellent written and spoken English; Bahasa Malaysia proficiency is a plus.

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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