Senior Business Development Executive

DSV Road Sdn. Bhd.; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

DSV Road Sdn. Bhd. in Malaysia is seeking a Business Development Executive to drive growth through end-to-end and value-added logistics solutions, with a core emphasis on Road products.

You will engage customers, plan sales, manage pipelines and collaborate across Air, Sea, and Road teams to maximize opportunities. You will conduct cold calls and visits, build a strong pipeline, maintain key accounts and target new trade lanes, while using MS Dynamics for forecasting and opportunity tracking.

Responsibilities

• Conduct cold calls and customer visits to generate and qualify leads, building a strong sales pipeline.
• Maintain existing accounts while identifying and developing new trade lanes for business growth.
• Propose targets for new accounts with no current business activity.
• Attend bi-weekly sales reviews to track pipelines and accounts.
• Maintain accurate and timely entry of all sales opportunities in MS Dynamics, including forecasting sales cycles with correct volume and revenues.
• Monitor account trends (up/down-trading, loss-making lanes) and take corrective actions.
• Escalate customer issues promptly to relevant internal teams.
• Identify and develop new business opportunities within targeted industries.
• Generate leads, conduct sales visits, and build a strong sales pipeline.
• Achieve monthly, quarterly, and annual sales and gross profit targets.
• Prepare and deliver customer presentations, proposals, and logistics solutions.
• Negotiate commercial terms, contracts, and service agreements.
• Participate in RFQs, RFPs, and tender submissions.
• Build and maintain strong relationships with key customers and stakeholders.
• Understand customer supply chain requirements and propose appropriate logistics solutions.
• Conduct regular business reviews with customers to identify growth opportunities.
• Ensure high levels of customer satisfaction and retention.
• Monitor market trends, competitor activities, and industry developments.
• Analyse customer needs and identify emerging business opportunities.
• Provide market feedback to management to support strategic planning.
• Required outdoor sales and must be willing to travel on the road to hunt for new business.

Job description

Responsible for driving customer growth by focusing on end-to-end and value-added solution selling, with a core emphasis on Road Products. The role involves deep customer engagement, sales planning and execution, pipeline management, and internal collaboration and cross selling across other product teams (Air, Sea, Road) to maximize opportunities.

Responsibilities

• Conduct cold calls and customer visits to generate and qualify leads, building a strong sales pipeline.
• Maintain existing accounts while identifying and developing new trade lanes for business growth.
• Propose targets for new accounts with no current business activity.
• Attend bi-weekly sales reviews to track pipelines and accounts.
• Maintain accurate and timely entry of all sales opportunities in MS Dynamics, including forecasting sales cycles with correct volume and revenues.
• Monitor account trends (up/down-trading, loss-making lanes) and take corrective actions.
• Escalate customer issues promptly to relevant internal teams

Business Development & Sales

• Identify and develop new business opportunities within targeted industries.
• Generate leads, conduct sales visits, and build a strong sales pipeline.
• Achieve monthly, quarterly, and annual sales and gross profit targets.
• Prepare and deliver customer presentations, proposals, and logistics solutions.
• Negotiate commercial terms, contracts, and service agreements.
• Participate in RFQs, RFPs, and tender submissions.

Customer Relationship Management

• Build and maintain strong relationships with key customers and stakeholders.
• Understand customer supply chain requirements and propose appropriate logistics solutions.
• Conduct regular business reviews with customers to identify growth opportunities.
• Ensure high levels of customer satisfaction and retention.
• Monitor market trends, competitor activities, and industry developments.
• Analyse customer needs and identify emerging business opportunities.
• Provide market feedback to management to support strategic planning.

Required outdoor sales and must be willing to travel on the road to hunt for new business.

DSV provides and manages supply chain solutions for thousands of companies every day - from the small family run business to the large global corporation.We are freight forwarders, salespeople, accountants, fork lift drivers, IT engineers, specialists and countless others - and we all made the choice to forward our careers.

We believe that people are able to achieve their potential if they take ownership of their own career. That's why we'll give you every opportunity to do just that.

People are at the core of who we are - the drive, talent and devotion they bring to the table every day are what make DSV the exciting place it is. Its a dynamic and fast-moving environment with rapid decisions at every level - where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference.

We care about your opportunity to influence the path of your career, whether you want to advance locally or look for adventures abroad. With a massive global reach and offices in more than 90 countries, the opportunities are plenty.

If you have the right drive, the right talent and enjoy responsibility, we'll give you the support you need to explore the reach of your potential.

DSV is organized into three divisions - Air & Sea, Road and Solutions - offering the complete range of services to support our customer’s entire supply chain.

In Asia Pacific, we have 68 office locations employing 6,000 people engaged in core activities in Air Freight, Sea Freight, Road, Rail and Projects.

We're looking for people who want to make a difference. If that's you, then we want to hear from you!

Do you want to be part of something 60,000 times bigger than you? That's how many colleagues you'll have on a journey towards connecting the world and making your mark.

DSV provides and manages supply chain solutions for thousands of companies every day - from the small family run business to the large global corporation.We are freight forwarders, salespeople, accountants, fork lift drivers, IT engineers, specialists and countless others - and we all made the choice to forward our careers.

We believe that people are able to achieve their potential if they take ownership of their own career. That's why we'll give you every opportunity to do just that.

People are at the core of who we are - the drive, talent and devotion they bring to the table every day are what make DSV the exciting place it is. Its a dynamic and fast-moving environment with rapid decisions at every level - where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference.

We care about your opportunity to influence the path of your career, whether you want to advance locally or look for adventures abroad. With a massive global reach and offices in more than 90 countries, the opportunities are plenty.

If you have the right drive, the right talent and enjoy responsibility, we'll give you the support you need to explore the reach of your potential.

DSV is organized into three divisions - Air & Sea, Road and Solutions - offering the complete range of services to support our customer’s entire supply chain.

In Asia Pacific, we have 68 office locations employing 6,000 people engaged in core activities in Air Freight, Sea Freight, Road, Rail and Projects.

We're looking for people who want to make a difference. If that's you, then we want to hear from you!

What can I earn as a Business Development Executive