Senior Business Ananlyst

OffGamers Sdn. Bhd; Kuala Lumpur; On-site; MYR 100,000 - 180,000; Full time

Job summary

OffGamers Sdn. Bhd in Malaysia is seeking a Product Discovery & Design Lead to drive discovery workshops, translate insights into requirements, and ensure design quality from concept to delivery.

You will collaborate with product managers, engineers, QA and stakeholders, conduct user testing, and use analytics to improve adoption while aligning with business goals and the design system.

Responsibilities

• Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
• Translate business objectives and user insights into clear, actionable design requirements.
• Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
• Collaborate with product managers and engineers to define success metrics and KPIs for product features.
• Develop and maintain documentation including BRD and PRD, Use Cases and Process Flows.
• Ensure all design deliverables align with the design system and accessibility standards.
• Maintain documentation that provides traceability from business requirements to implemented features.
• Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
• Collaborate with UX/UI designers to refine wireframes, prototypes, and high-fidelity designs.
• Conduct and support user testing to validate design hypotheses and improve usability.
• Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
• Responsible for ensuring the product is user-friendly and aligns with business objectives.
• Evaluate new feature requests or product changes through impact and feasibility analysis.
• Assess potential user experience trade-offs, dependencies, and implementation risks.
• Use analytics and qualitative feedback to continuously improve design performance and adoption.
• Act as a bridge between business, design, and engineering teams to align objectives and priorities.
• Collaborate with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
• Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
• Advocate for user-centered design principles and foster design thinking across the organization.
• Drive design process improvements and advocate for modern tools, workflows, and methodologies.
• Participate in sprint planning and backlog refinement to ensure design readiness for development.
• Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.
• Project planning, timeline monitoring, and delivery tracking.
• Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
• Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
• Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.
• Conduct data analysis and define data requirements and constraints for integrated systems.
• Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
• Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
• Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness.

Job description

1. Product Discovery & Requirements Analysis

• Facilitate and lead discovery workshops with stakeholders to define product goals, user needs, and design opportunities.
• Translate business objectives and user insights into clear, actionable design requirements.
• Conduct user research, competitor analysis, and usability evaluations to inform design decisions.
• Collaborate with product managers and engineers to define success metrics and KPIs for product features.
• Develop and maintain comprehensive documentation including:
  • Business Requirements Document (BRD) – prepared in collaboration with project requesters.
  • Product Requirements Document (PRD) – inclusive of functional specifications authored by the BA.
  • Use Cases and Process Flows – developed and maintained by the BA.
• Ensure all design deliverables align with the company’s design system and accessibility standards.
• Maintain documentation that provides traceability from business requirements to implemented features.

3. Design Execution & Quality

• Lead and oversee the design process from concept to delivery, ensuring visual and interaction design quality.
• Collaborate with UX/UI designers to refine wireframes, prototypes, and high-fidelity designs.
• Conduct and support user testing to validate design hypotheses and improve usability.
• Partner with QA and engineering teams during development to ensure design integrity through SIT and UAT stages.
• Responsible for ensuring the product is both user-friendly and aligns with business objectives.
• Evaluate new feature requests or product changes through impact and feasibility analysis.
• Assess potential user experience trade-offs, dependencies, and implementation risks.
• Use analytics and qualitative feedback to continuously improve design performance and adoption.

5. Cross-functional Leadership & Collaboration

• Act as a bridge between business, design, and engineering teams to align objectives and priorities.
• Collaborate closely with product managers, engineers, QA, and stakeholders to deliver cohesive and meaningful user experiences.
• Facilitate alignment sessions to ensure shared understanding of the problem space and desired outcomes.
• Advocate for user-centered design principles and foster design thinking across the organization.

6. Design Operations & Team Leadership

• Drive design process improvements and advocate for modern tools, workflows, and methodologies.
• Participate in sprint planning and backlog refinement to ensure design readiness for development.
• Contribute to scaling the organization’s design maturity by improving collaboration and consistency across teams.

7. Project Coordination & Delivery Support

• Project planning, timeline monitoring, and delivery tracking.
• Participate in sprint planning and backlog grooming to ensure readiness and prioritization of requirements.
• Escalate risks, issues, or blockers promptly to ensure timely resolution and project continuity.
• Maintain transparent reporting of status updates, progress, and deliverables to key stakeholders.

8. Analytical & Technical Contribution

• Conduct data analysis and define data requirements and constraints for integrated systems.
• Participate in system design reviews to ensure functional accuracy and alignment with user expectations.
• Provide technical assistance to developers, including clarifying requirements and reviewing deliverables.
• Explore and adopt new tools or technologies to improve analysis, documentation, and delivery effectiveness

OffGamers aims to revolutionize the digital marketplace by offering a curated selection of the lowest-priced and exclusive products, ensuring authenticity and reliability. We create a secure and effortless shopping experience, empowering buyers to shop confidently. Our commitment to innovation keeps us ahead of competitors by continuously sourcing the latest digital products and services

Optimal Shopping Experience

We are dedicated to crafting a seamless, secure, and worry-free shopping journey, empowering users to shop smart without the need for extensive searches to find the best deals.

OffGamers aims to revolutionize the digital marketplace by offering a curated selection of the lowest-priced and exclusive products, ensuring authenticity and reliability. We create a secure and effortless shopping experience, empowering buyers to shop confidently. Our commitment to innovation keeps us ahead of competitors by continuously sourcing the latest digital products and services

Optimal Shopping Experience

We are dedicated to crafting a seamless, secure, and worry-free shopping journey, empowering users to shop smart without the need for extensive searches to find the best deals.