Contract Creative Designer (6-months)

ShopBack Cashback Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Part time

Job summary

ShopBack is seeking a Contract Creative Designer for a 6-month role to bring our brand to life across regional markets. You’ll craft high‑impact visuals and storytelling assets for digital, mobile, and offline channels, collaborating with a high‑performing Creative team to translate briefs into compelling artwork.

The ideal candidate has 1–2 years of design experience, proficiency in Illustrator and Photoshop, and solid knowledge of Google Suite.

Qualifications

• 6-month contract with potential extension or conversion to full-time.
• 1–2 years of design experience in agency or in-house environments.
• Proficiency in Illustrator and Photoshop.
• Proficiency in Google Suite (Docs, Sheets, Slides).
• Baseline knowledge of AI image generation and willingness to integrate.
• Strong conceptualization and storytelling ability.
• Adaptability across online and offline design challenges.
• Portfolio demonstrating conceptual thinking and design execution.

Responsibilities

• Design visuals and assets (digital and offline) to build brand presence.
• Translate briefs into polished designs using Illustrator, Photoshop, and Google Suite.
• Adapt designs across formats and mediums with balance between vision and flexibility.
• Leverage AI tools to accelerate ideation and iteration.
• Collaborate with teams to ensure brand alignment and campaign goals.
• Maintain detail and consistency across deliverables.

Skills

Design experience

Adobe Illustrator

Adobe Photoshop

Google Suite

AI tools

Storytelling

Tools

Figma

Job description

The ShopBack Group is Asia‑Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost‑effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in‑store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About the Role

Join ShopBack as a Contract Creative Designer and bring our brand to life across regional markets. In this 6-month role, you’ll craft high‑impact, conversion‑driven key visuals and storytelling assets across digital, mobile, and offline channels.

Working with our high‑performing Creative team, you'll seamlessly translate ideas from performance banners to OOH billboards. If you thrive in fast‑paced environments, obsess over visual craft and detail, and know how to deliver artwork that drives real performance, we’d love to have you on board.

Your Adventure Ahead

What You’ll Own

• Design key visuals and marketing assets (digital and offline) that drive storytelling and brand presence
• Translate briefs into polished, conceptually strong designs across Adobe Illustrator, Photoshop, and Google Suite
• Adapt designs across different formats and mediums, balancing creative vision with flexibility
• Leverage AI design tools (image generation, conceptual prompting) to accelerate ideation and iteration
• Collaborate with teams to ensure designs align with brand standards and campaign goals
• Maintain a strong eye for detail and consistency across all deliverables

Essential to Succeed

Must-have:

• Commit for a 6-months contract period, with the possibility of extension or conversion to full‑time employment.
• 1–2 years of design experience in agency or in‑house environments
• Proficiency in Adobe Illustrator and Photoshop
• Proficiency in Google Suite (Docs, Sheets, Slides)
• Demonstrated baseline knowledge of AI tools (e.g., image generation) and willingness to integrate them into your workflow
• Strong conceptualization and storytelling ability—the ability to translate ideas into cohesive visual narratives
• Adaptability and comfort working across both online and offline design challenges
• Portfolio demonstrating conceptual thinking and design execution

Nice‑to‑have:

• Figma experience
• E‑commerce or agency background
• Experience designing for multiple markets or cultural contexts

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement- We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data‑protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting ••••@shopback.com .ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!