Senior Business Analyst - Supply Chain Management

zalora; Malaysia; On-site; MYR 39,000 - 78,000; Full time

Job summary

ZALORA is seeking an analytical, process‑oriented data analyst to support data analysis and process improvements across its regional supply chain. You will handle large datasets, build dashboards, and drive operational excellence in Malaysia operations.

Key functions include analyzing supply chain processes, enabling customs compliance projects, and delivering insights via MySQL, BigQuery and Looker Studio.

Qualifications

• Bachelor degree in Business, Engineering or other quantitative field.
• 0–3 years in a business analyst or process improvement role in ecommerce/startups, manufacturing, logistics or consulting.
• Experience with MySQL, Google BigQuery, Looker Studio and Excel (advanced).
• Experience with n8n, Google Apps Script or other workflow automation tools.
• Strong logical thinking, problem structuring and ability to map workflows.
• Excellent spoken/written English.

Responsibilities

• Analyze the supply chain processes and large operational datasets to gather process insights and propose process improvement ideas.
• Support system enhancement and process improvement projects related to Malaysia Customs compliance.
• Build and maintain reporting solutions and dashboards to monitor supply chain performance.
• Use MySQL, Google BigQuery, Looker Studio, Excel, and other analytical tools to extract, clean, analyze, and present insights from data.
• Identify and implement process automation opportunities.

Skills

Analytical thinking

Process mapping

Interpersonal skills

English communication

Education

Bachelor degree in Business/Engineering or quantitative field

Tools

MySQL

Google BigQuery

Looker Studio

Excel

n8n

Google Apps Script

Job description

Description

ZALORA is looking for an analytical and process-oriented person with an interest in the Operations and e-commerce industry. In this role, you will support data analysis and process improvement projects to drive operational excellence in the ZALORA’s Supply Chain Management. This is a dynamic regional role that offers exposure to cross-functional stakeholders, large operational datasets, and critical supply chain transformation initiatives.

Responsibilities:

• • Analyze the supply chain processes and large operational datasets to gather process insights and propose process improvement ideas
  • Support system enhancement and process improvement projects related to Malaysia Customs compliance
  • Build and maintain reporting solutions and dashboards to monitor supply chain performance
  • Use MySQL, Google BigQuery, Looker Studio, Excel, and other analytical tools to extract, clean, analyze, and present insights from data
  • Identify and implement process automation opportunities

Requirements:

• • Bachelor Degree in Business, Engineering or other Quantitative degrees
  • 0-3 years working experience in a business analyst or process improvement role within ecommerce/internet startups, manufacturing or logistics companies, or consulting firms
  • Experience with MySQL, Google BigQuery, Looker Studio and/or other Business Intelligence packages. Very good knowledge of Microsoft Excel is a must.
  • Experience with n8n, Google Apps Script, and/or other workflow automation tools
  • Excellent logical thinking and problem structuring, comfortable to use flow charts and other workflow mapping tools to express connections between activities and processes
  • Comfortable to work with numbers and interest to gain insights from large datasets
  • Strong interpersonal and communication skills
  • Have passion in operations and continuous process improvement
  • Eager to learn, can-do attitude, comfortable to work in a multicultural, fast paced, dynamic environment
  • Excellent spoken and written English

The Zalora Story

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.