Senior Business Analyst - Delivery

Hannover Re; Kuala Lumpur; On-site; MYR 110,000 - 170,000; Full time

Job summary

Hannover Re in Kuala Lumpur seeks a Senior Business Analyst – Delivery to support the Life & Health GSRS programme. You will gather and manage business requirements, support product development and delivery, and collaborate with cross-functional teams to drive process improvements.

The role requires strong stakeholder engagement, experience across the full project lifecycle, and proficiency in both agile and waterfall approaches with AI-assisted analysis.

Job description

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Hannover Re – as one of the world’s leading reinsurers, we provide coverage for the risks of yesterday, today and tomorrow. Our strength?Connecting Power: Within our global team of around 4,000 colleagues, we bring together knowledge, perspectives and a strong sense of responsibility. We rely on one another, challenge ourselves and continuously develop both our services and our products. Whether working with risk calculation models, developing digital tools or creating pragmatic solutions for our clients: here, you can contribute your expertise and actively shape what comes next.Sounds good? Get to know us as a reliable employer and find your place with us.

We are currently hiring a Senior Business Analyst – Delivery to support our Life & Health Global Single Risk Solution (GSRS) programme. This role is responsible for gathering and managing business requirements, supporting product development and delivery, and collaborating with cross-functional teams to drive process improvements. The successful candidate will work closely with stakeholders to ensure solutions align with business objectives and support the continuous development of the GSRS platform.

You can look forward to

• Provide business analysis expertise to assist in delivering the GSRS programme.


• Partner with project managers and project leads to develop effective project activities, maximising ROI to stakeholders.


• Demonstrate adaptability and strong analytical acumen to quickly grasp high-level concepts across diverse domains, including data analytics, IT architecture, business management, and product ownership, enabling effective collaboration with subject matter experts and peers.


• Lead business requirements gathering and development activities, ensuring alignment with GSRS and LHS-DOS strategic objectives and timely delivery of project milestones.


• Develop solutions for efficiency and effectiveness improvements to key LHS-DOS team and GSRS business processes.


• Assist in managing the product backlog by evaluating and prioritising feature driven requirements development, working to reduce the backlog and ensuring smooth product development progress.


• Review and develop user stories and acceptance criteria, ensuring these are clearly defined, actionable, and prioritised to meet the business and user needs.


• Support FT, SIT and end to end UAT through the documentation and management of specific test cases, scripts and associated test documentation.


• Contribute towards development of excellent standards of control, governance and documentation across the GSRS team’s business analysis and programme activities.


• Build effective and sustainable relationships across the LHS-DOS team and with Group to strengthen cross-departmental working and collaboration


• Encourage challenge, trust, accountability as well as open communication and feedback among GSRS and the LHS-DOS team.


• Utilise AI assistance actively, appropriately and transparently when applied to produce delivery artefacts.

You come equipped with

• Bachelor’s degree (or equivalent) in information technology or computer science


• Proven ability to add value to projects / programmes and user testing


• High proficiency in technical writing


• Experience as a BA within a global life reinsurance business


• Excellent written and verbal communication in English and Mandarin required


• Must have - a proven track record of business analysis throughout the entire project lifecycle, from eliciting user requirements that accurately capture user needs, through documentation in formats tailored to suit the intended audiences, through development, delivery and implementation of successful solutions and services.


• Must have - experience of achieving successful project delivery in a large organisation as a BA.


• Must have - experience of using structured requirements management tools (e.g. ADO) enabling effective capture, documentation and delivery of structuring analysis artefacts enabling effective estimating, development and testing.


• Nice to have - experience of creating high-quality process models using appropriate techniques and software, such as MS Visio


• Must have – significant experience of working with both agile and waterfall delivery methods.


• Must have - sound understanding of SDLC principles and practical implementation.


• Must have - practical experience using AI tools to streamline Analysis activities, e.g. CoPilot / ChatGPT / Gemini being utilised to produce Acceptance Criteria, or to structure requirements

We are #somewhatdifferent – people with their own stories, experiences, and career paths. Everyone is welcome!