Senior Backend Delivery Manager - Agile & Cloud

StarHub; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

StarHub seeks a Technical Project Manager to lead the development and rollout of core digital platforms. You will collaborate with DOs, EMs, DevOps, QA, SDs, and RPMs to drive high-quality delivery of back-end services powering consumer and enterprise journeys.

You will manage cloud-native development cycles, CI/CD pipelines, containerized microservices, and API ecosystems for secure, scalable platforms that power StarHub's digital evolution.

Qualifications

• Bachelor's degree in computer science, Information Systems, or related field.
• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.
• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery.
• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).
• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.
• Deep understanding of agile, DevOps, and continuous delivery practices.
• Ability to translate technical complexity into clear, actionable plans.
• Technical fluency with backend engineering patterns and delivery pipelines.
• Exceptional communication, facilitation, and stakeholder management skills.
• Analytical and detail-oriented mindset with a bias for execution.

Responsibilities

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.
• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.
• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.
• Track delivery health through velocity, throughput, and scope stability metrics.
• Identify and resolve blockers, risks, and cross-domain dependencies early.
• Maintain clear delivery dashboards and status reporting to senior stakeholders.
• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.
• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.
• Support implementation of continuous delivery and observability practices across teams.
• Define, monitor and report on key delivery KPIs, including deployment frequency, Mean Time To Recovery, defect leakage rate, change failure rate ensuring all releases meet defined Service Level Objectives and performance baselines.

Skills

Agile delivery

Back-end delivery

Cloud-native

CI/CD

Stakeholder management

Technical translation

Delivery leadership

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Jira

Confluence

GitLab

Jenkins

Monday.com

Splunk

Job description

StarHub seeks a Technical Project Manager to lead the development and rollout of core digital platforms. You will collaborate with DOs, EMs, DevOps, QA, SDs, and RPMs to drive high-quality delivery of back-end services powering consumer and enterprise journeys.

You will manage cloud-native development cycles, CI/CD pipelines, containerized microservices, and API ecosystems for secure, scalable platforms that power StarHub's digital evolution.