Security Engineer - Hands-On, Customer-Facing IT Security

Zohorecruit; Petaling Jaya; On-site; MYR 7,000 - 11,000; Full time

Job summary

Zohorecruit is seeking a Security Engineer in Petaling Jaya, Malaysia to deliver implementation services, provide technical support on-site or remotely, and train customers on security products. The role requires strong LAN/WAN knowledge, customer management, and the ability to travel as needed.

You'll work in a fast-paced environment, occasionally after hours, with opportunities to obtain product certifications and contribute to pre-sales activity through POC demonstrations and collaboration

Qualifications

• Prospective candidates should have hands-on experience with LAN/WAN and security solutions.
• Strong ability to communicate technical solutions and remediation plans.
• Willingness to travel and work after hours when required.

Responsibilities

• Provide implementation services including managing customers and timelines.
• Provide technical support on-site, remotely, via phone or email.
• Obtain technical certifications for products distributed by the company.
• Help customers match requirements to products/solutions.
• Provide workable or alternative solutions based on customer needs.
• Conduct product hands-on training for customers and partners.
• Carry out installation and configuration from manuals when necessary.
• Work after hours or on weekends/public holidays as needed.
• Collaborate with Sales to manage strategic accounts and conduct POCs.

Skills

IT Security

Networking (LAN/WAN)

Customer communication

Technical support

Product training

Sales support

Tools

Firewall

IPS

Proxy

Job description

Zohorecruit is seeking a Security Engineer in Petaling Jaya, Malaysia to deliver implementation services, provide technical support on-site or remotely, and train customers on security products. The role requires strong LAN/WAN knowledge, customer management, and the ability to travel as needed.

You'll work in a fast-paced environment, occasionally after hours, with opportunities to obtain product certifications and contribute to pre-sales activity through POC demonstrations and collaboration