Senior Analyst Credit Control

Brenntag; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

Brenntag Malaysia is seeking a skilled Credit Control professional to ensure robust credit risk management and timely order releases across assigned portfolios. You will review credit requests, analyze financial statements, and drive improvements in credit controls while maintaining strong stakeholder alignment.

Ideal candidates possess 3-5 years in credit management, strong analytical skills, and proficiency with ERP systems and MS Office.

Qualifications

• Degree in Commerce, Finance or Accounting is required.
• 3-5 years of experience in Credit Management / Credit Control, preferably in Shared Services.

Responsibilities

• Review credit requests and assess credit risk for new and existing customers in accordance with company policies.
• Analyze and assess financial statements, credit history, payment behavior, and other information to support credit decisions.
• Own performance and outcomes of assigned portfolio/countries, including credit exposure, order release and related controls.
• Monitor customer credit exposure, identify risks, and take action to address credit issues.
• Escalate risks with context, analysis and recommended actions.
• Prepare and maintain accurate credit control metrics and reporting for management.

Skills

Ownership

Analytical

Problem solving

Credit risk assessment

Stakeholder management

Communication

Mentoring

English proficiency

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

SAP

MS Office

Job description

Job Summary : Deliver an efficient credit control service in compliance with company policies and procedures and oversee credit control activities for assigned portfolios, ensuring effective credit risk management, timely resolution of complex issues, stakeholder alignment and continuous improvement in accordance with company credit policies and procedures.

Review credit requests and thoroughly assess new and existing customer credit risk exposure

Analyse and assess the financial statements and credit history of existing and potential clients

Review customer orders and resolve credit hold issues

About the role

Duties and Responsibilities

• Review credit requests and assess credit risk for new and existing customers in accordance with company credit policies and guidelines.
• Analyze and assess financial statements, credit history, payment behavior and other relevant information to provide recommendations to support credit decisions.
• Own performance and outcomes of assigned portfolio/ countries, including management of credit exposure, order release and related credit control activities.
• Monitor customer credit exposure, proactively identify risks, and take appropriate action to address credit issues.
• Ensure order release and credit limit activities are completed accurately and within agreed timelines to support business requirements while maintaining appropriate credit controls.
• Investigate and resolve complex or high-risk credit control issues end-to-end, balancing business requirements with credit guidelines and risk considerations.
• Lead discussions with internal stakeholders and relevant business functions to drive resolution of credit related issues.
• Communicate credit risks and requirements clearly, and develop effective stakeholder relationships.
• Escalate key risks with clear context, analysis and recommended actions.
• Provide guidance and support to Analysts, share knowledge on credit policies, procedures, and controls.
• Identify recurring issues and drive improvements, including process improvement, digitalization, and other initiatives to improve credit control effectiveness and process efficiency.
• Prepare and maintain accurate credit control metrics and reporting to support management review and decision making.
• Ensure compliance with SLAs, policies, and procedures within assigned responsibilities.
• Support audits and other governance activities by providing accurate information within agreed timelines.
• Cooperate with cross-functional teams within SSC and the wider business to support effective O2C operations.

Job Requirements

• Degree in relevant field (Commerce, Finance, Accounting)
• Minimum 3-5 years of experience in Credit Management/ Credit Control, preferably with shared services experience and exposure to managing complex portfolios, credit risk assessment, issue resolution and stakeholder management.

Skills Requirements

• Strong ownership, prioritization and follow through
• Strong analytical and problem-solving skills
• Ability to assess credit risk and make sound credit recommendations independently
• Strong stakeholder management and communication skills
• Ability to manage complex issues, challenge appropriately and drive resolution
• Ability to guide and support junior team members
• Strong knowledge / use of ERP systems (e.g. SAP) and MS Office
• Good verbal and written communication skills in English