Senior Aircraft Configuration Data Specialist

Airbus; Putrajaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Airbus Customer Services Sdn Bhd in Malaysia seeks a Senior Aircraft Configuration Data Officer to manage day-to-day Aircraft Configuration Data (ACD) within the FHS network, ensuring data integrity and timely processing of complex ACD packages and GRBs while providing operational reports.

You will review subcontractor technical quality, support process improvements, and collaborate with cross-functional teams to resolve technical queries within 24 hours, contributing to continuous improvement

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business Administration, Aviation Management or related field.
• 3 years of experience in Aviation Supply Chain, Logistics, MRO, or Order Management.
• 2 years as Operational Lead in Aviation industry (Supply Chains, Logistics, MRO, or Order Management).
• Understanding of repair ordering workflows, aircraft technical documentation management, order blockage resolution and goods receipt procedures.
• Familiarity with Flight Hour Services (FHS) operational schemes or PBH support models.
• Proficiency with ERP systems and operational reporting tools.
• Familiarity with visual management tools and daily operational steering dashboards (e.g., SQCDP).

Responsibilities

• Triaged and analyzed unserviceable parts and Goods Receipt Blockages (GRB), defining routing rules and escalation paths per ACD Governance Framework.
• Maintained MIS data integrity, conducted technical quality reviews of documentation and engineering records.
• Performed root-cause analysis on blockage patterns and proposed preventative improvements for Team Leader validation.
• Managed day-to-day creation and processing of complex Aircraft Configuration Data within 24-hour target window.
• Provided QA and guidance for non-standard customer requests and system deviations, ensuring 24-hour resolution.
• Produced structured operational reports from MIS data for stakeholders and leadership.
• Identified improvements to workflows and SOPs; supported cross-functional resolution of recurrent blockages.
• Supported training, onboarding, and cross-training to ensure coverage during high-volume spikes.

Education

Bachelor's degree in related fields

Tools

ERP systems

MIS reporting tools

Job description

Airbus Customer Services Sdn Bhd in Malaysia seeks a Senior Aircraft Configuration Data Officer to manage day-to-day Aircraft Configuration Data (ACD) within the FHS network, ensuring data integrity and timely processing of complex ACD packages and GRBs while providing operational reports.

You will review subcontractor technical quality, support process improvements, and collaborate with cross-functional teams to resolve technical queries within 24 hours, contributing to continuous improvement