Senior AIOps Engineer - Payment Platform Reliability

Razer Merchant Services Sdn. Bhd.; Shah Alam; On-site; MYR 80,000 - 110,000; Full time

Job summary

Razer Merchant Services Sdn. Bhd. is seeking a Senior AIOps Engineer to improve the reliability and operational intelligence of our payment platform. You will focus on leveraging automation and AI-driven tools to enhance observability and incident response efficiency.

The ideal candidate should have at least 5 years of experience in DevOps or SRE roles, a Bachelor’s degree in Computer Science, and familiarity with distributed systems and cloud technologies.

Qualifications

• Minimum 5 years experience in DevOps, SRE, or Platform Engineering roles.
• Strong understanding of distributed systems and cloud infrastructure.
• Experience with monitoring and observability platforms.

Responsibilities

• Design and implement automation solutions for operational efficiency.
• Enhance monitoring frameworks and build intelligent dashboards.
• Implement predictive models to identify early indicators of system issues.

Skills

Operational efficiency

Predictive modeling

Automation

Troubleshooting

Data analysis

Education

Bachelor’s Degree in Computer Science or related field

Tools

Python

Go

Bash

Job description

Razer Merchant Services Sdn. Bhd. is seeking a Senior AIOps Engineer to improve the reliability and operational intelligence of our payment platform. You will focus on leveraging automation and AI-driven tools to enhance observability and incident response efficiency.

The ideal candidate should have at least 5 years of experience in DevOps or SRE roles, a Bachelor’s degree in Computer Science, and familiarity with distributed systems and cloud technologies.