Cloud Systems Administrator

Razer Merchant Services Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Razer Merchant Services Sdn. Bhd. is seeking an experienced Cloud Systems Administrator to oversee cloud infrastructure supporting critical payment processing platforms. You will manage environments across AWS, Google Cloud, and Microsoft Azure, ensuring high availability and scalability.

The ideal candidate will have a Bachelor’s Degree in Computer Science, 3–6 years of relevant experience, strong troubleshooting skills, and familiarity with cloud networking principles. This role promises a collaborative environment enhancing cloud operations and security best practices.

Qualifications

• Minimum 3–6 years of experience in cloud infrastructure or systems administration roles.
• Hands‑on experience managing production cloud environments supporting high‑availability applications.
• Strong understanding of Linux system administration and distributed system reliability fundamentals.

Responsibilities

• Manage and maintain cloud infrastructure environments across major providers.
• Ensure high availability and performance for systems supporting transaction routing.
• Develop scripts and tooling to automate provisioning and configuration management.

Skills

Cloud Infrastructure Management

Scripting (Python, Bash)

Troubleshooting Skills

Cloud Networking

Automation Practices

Education

Bachelor’s Degree in Computer Science or related field

Tools

Terraform

AWS

Google Cloud

Microsoft Azure

Docker

Kubernetes

Job description

We are seeking an experienced Cloud Systems Administrator to manage and continuously enhance highly available, secure, and scalable cloud infrastructure supporting mission‑critical payment processing platforms.

Key Responsibilities

Cloud Infrastructure Operations & Reliability

• Manage and maintain cloud infrastructure environments across major providers such as AWS, Google Cloud, and Microsoft Azure.
• Ensure high availability and performance for systems supporting transaction routing, payment processing, and backend platform services.
• Implement capacity planning, scaling strategies, and infrastructure performance tuning.
• Support multi‑zone and disaster recovery architectures aligned with strict SLA and uptime targets.

Monitoring, Incident Response & Operational Excellence

• Monitor infrastructure health, application dependencies, and transaction performance indicators.
• Troubleshoot production incidents and perform root cause analysis with preventive improvement actions.
• Improve operational readiness through automation of routine maintenance and infrastructure recovery workflows.
• Collaborate with DevOps and engineering teams to enhance deployment stability and environment consistency.

Automation & Infrastructure Engineering

• Develop scripts and tooling to automate provisioning, configuration management, patching, and environment validation.
• Support Infrastructure as Code practices using tools such as Terraform or cloud-native automation frameworks.
• Improve operational efficiency by standardizing environment builds and configuration baselines.
• Maintain accurate system documentation, architecture diagrams, and operational runbooks.

Security, Compliance & Governance

• Enforce cloud security best practices, including identity access management, encryption, network segmentation, and secure configuration standards.
• Support compliance initiatives aligned with PCI DSS, ISO27001, and financial regulatory expectations.
• Assist internal and external audit activities by maintaining traceability of infrastructure changes and system configurations.
• Participate in vulnerability remediation and security hardening programs.

Cost Optimization & Resource Efficiency

• Monitor cloud resource utilization and identify opportunities for performance optimization and cost efficiency.
• Implement governance controls such as tagging standards, lifecycle policies, and rightsizing strategies.
• Provide operational insights into infrastructure usage trends and resource consumption patterns.

AI‑Assisted Cloud Operations & Innovation

• Leverage AI‑powered operational tooling to enhance monitoring insights, anomaly detection, and incident diagnostics.
• Contribute to AI use cases such as intelligent log correlation, automated incident summarization, predictive workload scaling, infrastructure configuration optimization suggestions, automated runbook generation, and operational guidance.
• Collaborate with DevOps and R&D teams to prototype intelligent automation workflows that reduce manual operational effort.
• Promote responsible adoption of AI tooling with consideration for security, compliance, and operational validation.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.
• Minimum 3–6 years of experience in cloud infrastructure or systems administration roles.
• Hands‑on experience managing production cloud environments supporting high‑availability applications.
• Strong understanding of cloud networking and system architecture principles, Linux system administration, distributed system reliability fundamentals, and scripting or automation practices.
• Experience with scripting languages such as Python or Bash.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to work effectively under operational pressure.

Preferred Qualifications

• Experience working in Payment Gateway, FinTech, Banking, or high‑transaction environments.
• Familiarity with container platforms such as Docker or Kubernetes.
• Experience with Infrastructure as Code tools.
• Exposure to observability platforms and operational analytics tooling.
• Experience supporting regulated production environments.

Razer is a proud Equal Opportunity Employer. We provide an inclusive, respectful, and fair workplace for every employee across all countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. We also provide reasonable accommodations where needed – including for disability or religious practices – so every team member can perform and contribute at their best.