Semiconductor Field Service Engineer – Customer Equipment

Applied Materials, Inc.; Kulim; On-site; MYR 60,000 - 100,000; Full time

Job summary

Applied Materials, Kulim, Malaysia, is seeking a Field Service Engineer [Customer Engineer] to install, maintain, and upgrade semiconductor equipment on-site. You will troubleshoot using basic diagnostic methods and coordinate directly with customers to ensure smooth operations and top-tier service.

The role requires 4–7 years in semiconductor or equipment support, strong mechanical skills, and safety readiness for clean-room environments; travel up to 20% is expected.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 4-7 years of work experience in semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers].
• Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Train and mentor junior Field Service Engineers [Customer Engineers].
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.
• Fulfill additional duties, as assigned

Skills

Field service experience

Mechanical aptitude

Hand tools

Digital multimeters

Effective communication

Driver's license

Willingness to travel

Education

Associate degree or technical training

Tools

Diagnostic equipment

Job description

Applied Materials, Kulim, Malaysia, is seeking a Field Service Engineer [Customer Engineer] to install, maintain, and upgrade semiconductor equipment on-site. You will troubleshoot using basic diagnostic methods and coordinate directly with customers to ensure smooth operations and top-tier service.

The role requires 4–7 years in semiconductor or equipment support, strong mechanical skills, and safety readiness for clean-room environments; travel up to 20% is expected.