Security Ops Lead: Deployments & Incident Response

Titan Force; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

Jora Malaysia is seeking a Security Operations Coordinator to plan and manage deployment of security guards/officers across client sites in Kuala Lumpur. You will supervise daily operations, handle scheduling, welfare, training, and incident reporting, ensuring compliance with SOP and DAHR procedures.

The role emphasizes strong client communication, records maintenance, and proactive staffing and incident handling. Experience in security operations is preferred.

Responsibilities

• Plan and manage deployment of Security Guards/Officers to assigned sites, ensuring adequate staffing and timely replacements.
• Monitor attendance, performance, and discipline of security personnel in compliance with SOP.
• Ensure accurate and timely attendance recording per DAHR procedures.
• Supervise daily operations and resolve scheduling, welfare, training, and operational issues.
• Maintain log books, reports, and site records; submit for verification on time.
• Oversee incident management with prompt response and proper reporting.
• Investigate incidents and prepare detailed reports per standards.
• Coordinate with management, operations teams, and clients on security matters.
• Maintain client relationships with regular updates on operations and incidents.
• Prepare and submit operational reports, duty rosters, and weekly timesheets.

Job description

Jora Malaysia is seeking a Security Operations Coordinator to plan and manage deployment of security guards/officers across client sites in Kuala Lumpur. You will supervise daily operations, handle scheduling, welfare, training, and incident reporting, ensuring compliance with SOP and DAHR procedures.

The role emphasizes strong client communication, records maintenance, and proactive staffing and incident handling. Experience in security operations is preferred.