Security Operations Lead - Shift Supervisor

Delta Force Security; Subang Jaya; On-site; MYR 36,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking a Security Supervisor to oversee daily security operations and supervise Control Room Officers and outsourced guards at the campus. You will ensure effective security operations, monitor surveillance systems, respond to incidents and provide guidance and training to security personnel.

The ideal candidate has at least 1 year in a supervisory security role, good English skills, and the ability to lead a team while working rotating shifts, weekends and public holidays.

Qualifications

• At least 1 year of experience in a security supervisory role.
• Experience in security operations and surveillance systems is an advantage.
• Good command of English – reading, writing and speaking.
• Good interpersonal, communication and customer service skills.
• Good computer literacy and ability to prepare reports.
• Physically fit and able to perform security duties.
• Able to work independently and lead a team effectively.
• Willing to work rotating shifts, weekends and public holidays.

Responsibilities

• Supervise security officers and guards during assigned shifts in accordance with policies.
• Monitor and ensure effective operation of security surveillance systems.
• Respond promptly to security alerts, irregularities and incidents and ensure proper escalation and reporting.
• Submit Security Incident Reports (CORE) before the end of each shift.
• Maintain accurate security documentation, records, SOPs, work instructions, incident reports, training records and investigation reports.
• Provide assistance and support to staff, students, visitors, contractors and members of the public.
• Prepare clear and accurate written reports and statements in accordance with incident reporting requirements.
• Conduct operational training, briefing and provide guidance to security personnel and guards.
• Ensure security personnel comply with established SOPs, instructions and University requirements.
• Carry out other security-related duties as assigned by the management.

Skills

Leadership

Communication

Customer service

Report writing

English proficiency

Team management

Observation

Tools

Surveillance systems

Job description

Jora Malaysia is seeking a Security Supervisor to oversee daily security operations and supervise Control Room Officers and outsourced guards at the campus. You will ensure effective security operations, monitor surveillance systems, respond to incidents and provide guidance and training to security personnel.

The ideal candidate has at least 1 year in a supervisory security role, good English skills, and the ability to lead a team while working rotating shifts, weekends and public holidays.