Security & Customer Experience Specialist

AEON Co. (M) Bhd. (Retail); Puchong; On-site; MYR 30,000 - 60,000; Full time

Job summary

AEON Malaysia is seeking a Security Assistant / Security Head for AEON Big Puchong Utama to help ensure that cashier transactions follow procedures, support smooth checkout operations, and maintain high customer service and asset protection standards.

The role includes assisting customers at cashier counters, patrolling the store, responding to incidents, and supporting staff to prevent theft while upholding company safety and cleanliness policies.

Responsibilities

• Customer satisfaction: greet and assist customers, help at cashier counters, ensure safety of customers and staff.
• Organization efficiency: maintain uniform, keep area clean, protect assets, ensure merchandise not damaged and return items to place, report incidents.
• Employee training and development: participate in assessments and trainings, monitor for shoplifters, safeguard assets.

Job description

AEON Malaysia is seeking a Security Assistant / Security Head for AEON Big Puchong Utama to help ensure that cashier transactions follow procedures, support smooth checkout operations, and maintain high customer service and asset protection standards.

The role includes assisting customers at cashier counters, patrolling the store, responding to incidents, and supporting staff to prevent theft while upholding company safety and cleanliness policies.