Search Operations & Quality Specialist

TikTok

Kuala Lumpur

On-site

MYR 36,000 - 72,000

Full time

5 days ago

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Job summary

TikTok Malaysia is seeking a detail-oriented Search Quality Evaluator to support the Global E-commerce Ops team. You will assess search results quality, classify user intents, and provide feedback to improve search relevance and GMV.

Requirements include a Diploma or Degree, at least 1 year in search/SEO related work, and fluent English. You may review content that may be inappropriate. Join a fast-growing tech company with global reach and a culture of curiosity and impact.

Qualifications

Diploma/Degree in any related field.
At least 1 year of exposure to search engine optimization, search labelling or any other search related business experiences.
Proficient English, both written and conversational.

Responsibilities

Complete regular assessments relating to search quality in accordance with evaluation of standard documents.
Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
Judging user search needs through various queries and tools, and sorting out the classification of requirements.
Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
Provide ideal search results and feedback suggestions for policy improvement.
Occasionally work on projects outside core area requiring flexible assessment methods.