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We are seeking an experienced Scrum Master & Agile Delivery Lead to lead the delivery of strategic technology initiatives. The successful candidate will have a proven track record of managing large-scale programs exceeding RM6 million, leading multiple Agile squads, and driving successful outcomes through Scrum or SAFe delivery methodologies. This role requires a strong leader who can establish and scale Agile teams, coach delivery squads, manage stakeholder expectations, and ensure business value is delivered rapidly and continuously.
Requirement Summary
Primary Skills: Scrum Master
Key Responsibilities
Agile Delivery Leadership
- Lead and facilitate Agile delivery across multiple squads and workstreams using Scrum and/or SAFe frameworks.
- Drive sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and release planning activities.
- Ensure teams consistently deliver high-quality outcomes aligned with business priorities.
- Promote Agile best practices and foster a culture of continuous improvement.
- Measure and improve team velocity, predictability, and delivery effectiveness.
Program & Delivery Management
- Lead end-to-end delivery of large and complex programs/projects with budgets exceeding RM3 million.
- Manage dependencies, risks, assumptions, issues, and escalations across multiple teams.
- Define and manage delivery roadmaps, release plans, and sprint-based execution plans.
- Ensure project milestones, budget, scope, and quality objectives are achieved.
- Drive delivery governance and provide regular progress reporting to senior management.
- Design and establish Agile squads based on project, product, and business requirements.
- Lead multiple squads comprising approximately 20+ team members across technology teams.
- Optimize team structure, capabilities, and resource allocation to maximize delivery effectiveness.
- Mentor Business Analysts, Product Owners, and delivery team members.
- Foster collaboration, accountability, and high-performing team culture.
Stakeholder Management
- Partner closely with Product Managers, Portfolio Leads, Business Owners, Architects, and Technology Leads to define delivery plans and priorities.
- Manage business stakeholders' expectations through transparent communication and regular engagement.
- Facilitate decision-making and alignment across business and technology teams.
- Present delivery updates, risks, dependencies, and recommendations to senior executives and steering committees.
Agile Planning & Value Delivery
- Work closely with Product Managers and Portfolio Leads to translate strategic objectives into sprint-based delivery plans.
- Ensure product backlogs are prioritized to maximize business value realization.
- Drive incremental and continuous delivery of features through Agile release planning.
- Balance short-term delivery objectives with long-term product roadmap goals.
Coaching & Continuous Improvement
- Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum principles, and SAFe practices.
- Act as a servant leader by removing impediments and enabling teams to perform at their highest potential.
- Develop Agile maturity across teams and establish best practices for delivery excellence.
- Champion a culture focused on customer value, quality, innovation, and continuous learning.
Required experience
The ideal candidate:
- Has successfully delivered large and complex transformation programs, not just facilitated Scrum ceremonies.
- Focuses on business value delivery, not merely Agile process compliance.
- Can quickly identify and remove delivery impediments before they impact timelines.
- Creates high-performing squads with strong ownership and accountability.
- Challenges teams constructively to improve quality, predictability, and speed of delivery.
- Partners effectively with Product Managers to ensure the team works on the highest-value initiatives.
- Coaches teams to become self-organized, empowered, and continuously improving.
- Possesses strong stakeholder management skills and can confidently engage senior leadership.
- Balances Agile principles with practical delivery outcomes to achieve measurable business benefits.
- Demonstrates a "servant leader" mindset while maintaining strong delivery accountability.
Success Measures
- Delivery of strategic initiatives within agreed timelines and budget.
- Predictable sprint and release outcomes.