Scrum Master & Agile Delivery Lead

Software International Corporation; Kuala Lumpur; Hybrid; MYR 180,000 - 320,000; Full time

Benefits offered by this job

Hybrid Working Arrangement

Annual Performance Bonus

Professional Certification Sponsorship

Comprehensive Insurance Coverage

Company Events & Activities

Job summary

Software International Corporation is seeking an experienced Agile Delivery Lead to steer large-scale transformation programs in a hybrid Malaysia-based role. You will champion Scrum/SAFe practices, align delivery with business value, and mentor cross-functional teams across multiple squads.

You will manage end-to-end delivery of complex programs with budgets over RM3 million, guiding ~20+ professionals, collaborating withProduct Managers and senior stakeholders to achieve measurable outcomes

Qualifications

• Experience leading Agile delivery and transformation programs.
• Strong understanding of Scrum and SAFe practices.
• Proven ability to manage stakeholders and expectations at senior levels.
• Ability to coach teams andProduct Owners toward self-organization.

Responsibilities

• Lead agile delivery across multiple squads and workstreams using Scrum and/or SAFe frameworks.
• Drive sprint planning, backlog refinement, daily stand-ups, reviews and planning activities.
• Manage end-to-end delivery of large programs with budgets over RM3 million.
• Define delivery roadmaps, governance and regular progress reporting to leadership.
• Mentor analysts, product owners and delivery teams to foster high performance.

Skills

Agile Delivery

Scrum

SAFe

Stakeholder Management

Coaching

Leadership

Job description

• Hybrid Working Arrangement – Enjoy flexibility between work-from-home and office.
• Learn & Grow with Experienced Professionals – Gain valuable exposure and learn from a highly experienced team.
• Up to 24 Days Annual Leave – More time to rest, recharge and enjoy life.
• Professional Certification Sponsorship – We support your continuous learning and career development.
• Annual Performance Bonus – Be rewarded for your achievements and contributions.
• Annual Salary Increment – Recognise your growth and contribution year after year.
• Individual Expenses Benefits – Enjoy additional benefits to support your personal needs.
• Comprehensive Insurance Coverage – Medical, Personal Accident (PA) & Life Insurance coverage.
• Company Events & Activities – Connect, have fun and build great memories with the team.

Key Responsibilities

Agile Delivery Leadership

• Lead and facilitate Agile delivery across multiple squads and workstreams using Scrum and/or SAFe frameworks.
• Drive sprint planning, backlog refinement, daily stand‑ups, sprint reviews, retrospectives, and release planning activities.
• Ensure teams consistently deliver high‑quality outcomes aligned with business priorities.
• Promote Agile best practices and foster a culture of continuous improvement.
• Measure and improve team velocity, predictability, and delivery effectiveness.

Program & Delivery Management

• Lead end‑to‑end delivery of large and complex programs/projects with budgets exceeding RM3 million.
• Manage dependencies, risks, assumptions, issues, and escalations across multiple teams.
• Define and manage delivery roadmaps, release plans, and sprint‑based execution plans.
• Ensure project milestones, budget, scope, and quality objectives are achieved.
• Drive delivery governance and provide regular progress reporting to senior management.
• Design and establish Agile squads based on project, product, and business requirements.
• Lead multiple squads comprising approximately 20+ team members across technology teams.
• Optimize team structure, capabilities, and resource allocation to maximize delivery effectiveness.
• Mentor Business Analysts, Product Owners, and delivery team members.
• Foster collaboration, accountability, and high‑performing team culture.

Stakeholder Management

• Partner closely with Product Managers, Portfolio Leads, Business Owners, Architects, and Technology Leads to define delivery plans and priorities.
• Manage business stakeholders' expectations through transparent communication and regular engagement.
• Facilitate decision‑making and alignment across business and technology teams.
• Present delivery updates, risks, dependencies, and recommendations to senior executives and steering committees.

Agile Planning & Value Delivery

• Work closely with Product Managers and Portfolio Leads to translate strategic objectives into sprint‑based delivery plans.
• Ensure product backlogs are prioritized to maximize business value realization.
• Drive incremental and continuous delivery of features through Agile release planning.
• Balance short‑term delivery objectives with long‑term product roadmap goals.

Coaching & Continuous Improvement

• Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum principles, and SAFe practices.
• Act as a servant leader by removing impediments and enabling teams to perform at their highest potential.
• Develop Agile maturity across teams and establish best practices for delivery excellence.
• Champion a culture focused on customer value, quality, innovation, and continuous learning.

Required experience

The ideal candidate:

• Has successfully delivered large and complex transformation programs, not just facilitated Scrum ceremonies.
• Focuses on business value delivery, not merely Agile process compliance.
• Can quickly identify and remove delivery impediments before they impact timelines.
• Creates high‑performing squads with strong ownership and accountability.
• Challenges teams constructively to improve quality, predictability, and speed of delivery.
• Partners effectively with Product Managers to ensure the team works on the highest‑value initiatives.
• Coaches teams to become self‑organized, empowered, and continuously improving.
• Possesses strong stakeholder management skills and can confidently engage senior leadership.
• Balances Agile principles with practical delivery outcomes to achieve measurable business benefits.
• Demonstrates a "servant leader" mindset while maintaining strong delivery accountability.

Success Measures

• Delivery of strategic initiatives within agreed timelines and budget.
• Predictable sprint and release outcomes.