Agile Delivery Lead

Zuspresso (M) Sdn Bhd; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced Delivery Lead/Scrum Master to oversee end-to-end delivery health across squads and ensure consistent sprint outcomes.

The role focuses on defining metrics, maintaining DoR/DoD discipline, and proactively mitigating risks with the project team to improve predictability and delivery quality.

Qualifications

• 5+ years of experience in Agile delivery, Scrum Master or Delivery Lead roles in complex multi-team environments.
• Proven track record transforming chaotic teams into high-performing delivery units.
• Strong experience collaborating with Product, Design, and Engineering in fast-paced settings.
• Hands-on experience managing cross-team dependencies and delivery risks.
• Deep understanding of flow-based delivery and system-level optimization.

Responsibilities

• Own end-to-end delivery health across assigned squads, ensuring consistent sprint outcomes.
• Define and track meaningful delivery metrics to improve predictability over time.
• Enforce DoR and DoD to prevent incomplete work entering sprints.
• Identify risks and resolve issues impacting delivery timelines with the Project Team.
• Establish cross-functional planning to align priorities before sprints and coordinate dependencies.

Skills

Agile delivery

Scrum Master

Delivery Lead

Cross-team coordination

Agile metrics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Own end-to-end delivery health across assigned squads, ensuring consistent and reliable sprint outcomes

Define and track meaningful delivery metrics, including :

Drive commitment discipline by tracking planned vs delivered work and improving predictability over time

Enforce clear Definition of Ready (DoR) and Definition of Done (DoD) to prevent incomplete or ambiguous work entering sprints

Proactively identify risks and resolve issues impacting delivery timelines with Project Team

Establish and run cross-functional planning to align priorities, scope, and readiness before sprints

Bridge gaps between Product Managers, Designers, Tech Leads, and Developers to ensure shared understanding before execution

Ensure design and requirements readiness ahead of sprint planning to eliminate mid-sprint disruptions

Act as the central point of coordination for cross-team dependencies and sequencing in a project

Ensure effective execution of agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) with a strong focus on outcomes over rituals

Facilitate Scrum of Scrums / cross-team syncs with clear outcomes

Coach teams on breaking down work, estimation discipline, and sprint commitment integrity

Partner with Product Owners to maintain a well-prioritized, refined, and ready backlog

Actively remove organizational blockers and elevate to Project Manager/Pillar's Lead when necessary

Support teams in continuously improving delivery practices through actionable retrospectives:

• Planned vs Delivered (commitment reliability)
• Cycle time and throughput
• Blocked time and dependency delays
• Work in Progress (WIP)
• Use data to drive improvements and accountability of team members.

Provide clear, actionable insights into leadership on delivery risks, trends, and improvement areas

Assess current agile maturity and implement practical, lightweight improvements

Influence on adopting structured, shift from reactive execution to proactive and outcome driven practices

Mentor Junior Scrum Masters and uplift overall delivery capability

Qualifications and Experience

5+ and above years of experience in Agile delivery, Scrum Master or Delivery Lead roles in complex, multi-team environments.

Proven track record of transforming chaotic or low-predictability teams into stable, high-performing delivery units.

Strong experience working across Product, Design, and Engineering in fast-paced environments.

Hands-on experience managing cross-team dependencies and delivery risks.

Deep understanding of flow-based delivery, agile metrics, and system-level optimization.

Additional

• Experience in Retail, F&B, or high-transaction digital platforms is a plus
• Experience scaling agile across multiple teams
• Agile certifications (e.g., PSM, CSM, PMI-ACP)