SCM Senior Manager

Bactiguard; Seberang Perai; On-site; MYR 240,000 - 360,000; Full time

Job summary

Jora Malaysia seeks a hands-on yet strategic Supply Chain leader to drive end-to-end efficiency across two Penang sites. You will oversee demand planning, logistics, inventory governance, and regulatory compliance for a high-growth medical devices environment.

The role calls for 6+ years in supply chain with 5+ years in leadership, strong ERP/planning tool skills, and experience with ISO 13485. This is a dynamic, cross-functional leadership position in Penang.

Qualifications

• Bachelor's degree in a related field (SCM, Logistics, Industrial Engineering, or similar).
• Minimum 6 years in supply chain with 5+ years in leadership.
• Experience in Medical Devices, Pharmaceuticals, or wound care advantageous.
• Deep knowledge of ISO 13485 and traceability requirements.
• Strong ERP and planning tool proficiency; adaptable to new ERP rollout.

Responsibilities

• Lead end-to-end supply chain strategy aligning with business growth.
• Oversee demand planning, production scheduling, and MSAs with suppliers.
• Manage logistics, warehousing, and distribution for global markets.
• Establish inventory policies and monitor SLOB, cycle counts, and audits.
• Build risk management, quality, and regulatory compliance programs.
• Drive cost optimization, TCO analyses, and budgeting.
• Foster cross-functional leadership with QA, Production, Regulatory, and Commercial teams.

Skills

Strategic supply chain leadership

Cross-functional collaboration

Regulatory compliance

Stakeholder management

Cost optimization

Education

Bachelor's degree in Supply Chain Management

Tools

ERP systems

Advanced planning tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a hands-on yet strategic Supply Chain leader who can see the bigger picture while remaining close to operational realities.

You should be comfortable managing international complexity, developing suppliers, solving supply challenges, and working cross-functionally in a regulated manufacturing environment. Most importantly, you will have the leadership capability to build a resilient, efficient, compliant, and scalable supply chain that supports both operational excellence and future business growth.

You will be managing a team of more than 10 people across 2 sites in the penang area. The team is divided into customer service, planning, warehouse and procurement. We are currently in the process of expanding our distribution setup in order to manage increasing international demand. We currently sell our products in more than 40 international markets. We are headquartered in Sweden but has our divisional leadership in Penang and Kuala Lumpur.

Role and Responsibilities

Strategic Supply Chain Leadership & Transformation

Manage end-to-end supply chain strategies that drive operational efficiency, optimize lead times, and optimize operating costs.

Align regional and global supply chain strategies directly with business growth objectives, new market expansion, and commercial targets.

Scale the supply chain infrastructure to support our specialized medical device product portfolios.

Demand Planning and Forecasting:

Oversee advanced demand and supply planning models to balance market volatility with manufacturing constraints.

Oversee production scheduling workflows to ensure smooth throughput, optimal capacity utilization, and flawless execution against customer orders in close collaboration with internal stakeholders

Direct strategic sourcing initiatives for critical raw materials, medical-grade packaging and contract manufacturing partners.

Negotiate long-term master service agreements (MSAs) and supply contracts, locking in favourable terms and pricing without compromising quality.

Manage setup in compliance with established SCM KPIs, monitoring vendor performance, risk profiles, and strict compliance with medical quality agreements.

Logistics, & Distribution Network Design

Oversee logistics operations, including international freight forwarding, custom clearances, and secondary distribution.

Ensure stringent cold-chain compliance and environmental controls for temperature-sensitive wound care products and medical devices.

Optimize warehousing and distribution footprints (including 3PL partnerships) to maximize On-Time In-Full (OTIF) delivery metrics.

Inventory Governance & Working Capital Optimization

Establish inventory control policies, including safety stock calculations, reorder thresholds, and economic order quantities.

Drive proactive tracking and mitigation plans for slow-moving, near-expiry, or obsolete (SLOB) inventory.

Conduct regular inventory audits and cycle counts to maintain 100% data integrity for regulatory and financial compliance audits.

Risk Management, Quality, & Regulatory Compliance

Build robust business continuity and dual-sourcing contingency plans to insulate the supply chain from global disruptions, raw material shortages, or geopolitical risks.

Ensure strict adherence to ISO 13485, cGMP, ISO 14001, and international medical device regulatory bodies.

Partner with Quality Assurance (QA) to maintain complete track-and-trace traceability from raw material suppliers to end-users for seamless recall readiness.

Financial Control & Budgeting

Develop and manage the comprehensive supply chain operational costs.

Drive continuous cost-optimization initiatives, total cost of ownership (TCO) analysis, and value engineering projects.

Team Leadership & Cross-Functional Collaboration

Lead, mentor, and elevate the supply chain team (covering procurement, planning, logistics, customer service and warehouse functions).

Foster a collaborative, audit-ready, and high-performance culture.

Partner closely with QA, Production, Regulatory Affairs, R&D, and Commercial Sales to streamline

Competence & Capability Requirements

Education

Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related science/engineering discipline.

Experience & Technical Skills

Experience: Minimum 6 years of progressive supply chain experience, with at least 5 years in a senior management or leadership role.

Industry Background

Direct, hands-on experience within the Medical Devices, Pharmaceuticals, or Advanced Wound Management sector is a distinct and vital advantage.

Regulatory Acumen

Deep, practical knowledge of medical device quality management systems (ISO 13485) and traceability mandates.

Technical & Soft Skills:

Advanced proficiency in major ERP systems and advanced planning tools. The company is currently implementing new ERP in operations

Exceptional stakeholder management, high-stakes negotiation, and crisis management capabilities.

Proven track record of building and leading high-performing, cross-functional teams