School IT Systems Engineer

Stonyhurst International School, Penang; George Town; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

18 days Annual Leave

Medical Coverage

Bonus

Job summary

Stonyhurst International School Penang is seeking a qualified System Engineer to manage daily IT operations, reporting to the IT Manager. The role includes first-level support for hardware, software, and network issues, plus setup and maintenance of desktops, printers, and classroom tech.

You will assist with user accounts and access controls, ensuring proper escalation per IT policy and regular system updates. The school emphasizes safeguarding and strong governance in IT.

Qualifications

• Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• Basic understanding of Windows and/or Mac operating systems.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• Strong problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Fresh graduates are encouraged to apply.

Responsibilities

• Provide first-level technical support for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, smart boards and other IT equipment.
• Assist in managing user accounts, permissions, and access controls.
• Escalate complex technical issues as per IT policies.
• Perform routine system updates, patches, and backups.
• Undertake ad-hoc ICT tasks as assigned by the IT Manager.

Skills

IT fundamentals

Troubleshooting

Communication

Teamwork

Education

Diploma or Bachelor's in IT/CS

Job description

Stonyhurst International School Penang is seeking a qualified System Engineer to manage daily IT operations, reporting to the IT Manager. The role includes first-level support for hardware, software, and network issues, plus setup and maintenance of desktops, printers, and classroom tech.

You will assist with user accounts and access controls, ensuring proper escalation per IT policy and regular system updates. The school emphasizes safeguarding and strong governance in IT.