SAP WM Specialist

Steelcase Inc.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive wages & benefits

Hybrid work schedule

Learning opportunities

Inclusive culture

Social impact

Job summary

Steelcase Inc. is seeking an SAP WM specialist to own hands‑on configuration, incident resolution, and operational improvements across warehouse and logistics processes.

You will work closely with business stakeholders and technical teams to ensure stable operations and continuous improvements in the supply chain landscape. You will configure SAP WM, support integrations with MM/SD/PP/QM/FI‑CO, and drive improvements through testing, enhancements, and documentation.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 4 years of SAP functional experience with hands‑on SAP WM configuration, support, and troubleshooting.
• Experience supporting warehouse management and logistics execution processes in manufacturing, distribution, or warehouse‑intensive environments.
• Experience managing incidents, investigating system issues, and performing root cause analysis in SAP environments.
• Experience participating in SAP enhancements, testing, implementations, or support projects.
• Strong understanding of SAP WM integration with MM, SD, PP, QM, and FI/CO.
• Strong problem‑solving and analytical skills with the ability to diagnose and resolve operational issues.

Responsibilities

• Serving as a key functional expert for SAP WM support, configuration, troubleshooting, and enhancement activities, with a strong focus on hands‑on solution delivery and operational excellence.
• Supporting business‑critical production environments through incident management, troubleshooting, root cause analysis, and issue resolution.
• Configuring and maintaining SAP WM solutions, including inventory management, warehouse structures, inbound, outbound, and material movement processes.
• Supporting SAP enhancements, system improvements, testing activities, and post‑deployment stabilization efforts.
• Working with business users to identify opportunities for process improvements that increase operational efficiency and system reliability.
• Collaborating with cross‑functional teams across manufacturing plants, distribution operations, and regional teams to resolve issues and deliver practical solutions.
• Supporting integrations between SAP WM and related modules, including MM, SD, PP, QM, and FI/CO.
• Contributing to continuous improvement initiatives and future SAP roadmap activities.
• Creating and maintaining functional documentation, training materials, and knowledge‑sharing resources.

Skills

SAP WM

Troubleshooting

Problem solving

Analytical skills

SAP EWM

Mandarin preferred

End-user support

User testing

Documentation

Education

Bachelor's degree

Tools

SAP WM

SAP EWM

Job description

You enjoy solving day-to-day warehouse and logistics challenges through hands‑on SAP expertise and a strong understanding of business processes.

This role is ideal for someone who enjoys working directly in SAP, supporting users, configuring solutions, troubleshooting issues, and driving continuous improvements. While you will collaborate closely with business stakeholders, this is a hands‑on SAP specialist position focused on operational support and solution delivery rather than a consulting, advisory, or transformation leadership role.

You are comfortable working with users, business stakeholders, and technical teams to support stable operations, resolve issues, and improve business processes across the supply chain landscape.

You thrive in environments where you can take ownership of SAP support activities, configuration, enhancements, and operational improvements that make a direct impact on supply chain performance.

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment.

You’ll Support Meaningful Work By:

• Serving as a key functional expert for SAP WM support, configuration, troubleshooting, and enhancement activities, with a strong focus on hands‑on solution delivery and operational excellence.
• Supporting business‑critical production environments through incident management, troubleshooting, root cause analysis, and issue resolution.
• Configuring and maintaining SAP WM solutions, including inventory management, warehouse structures, inbound, outbound, and material movement processes.
• Supporting SAP enhancements, system improvements, testing activities, and post‑deployment stabilization efforts.
• Working with business users to identify opportunities for process improvements that increase operational efficiency and system reliability.
• Collaborating with cross‑functional teams across manufacturing plants, distribution operations, and regional teams to resolve issues and deliver practical solutions.
• Supporting integrations between SAP WM and related modules, including MM, SD, PP, QM, and FI/CO.
• Contributing to continuous improvement initiatives and future SAP roadmap activities.
• Creating and maintaining functional documentation, training materials, and knowledge‑sharing resources.

Qualifications

Minimum Qualifications

• Bachelor’s degree or equivalent experience.
• At least 4 years of SAP functional experience with hands‑on SAP WM configuration, support, and troubleshooting.
• Experience supporting warehouse management and logistics execution processes in manufacturing, distribution, or warehouse‑intensive environments.
• Experience managing incidents, investigating system issues, and performing root cause analysis in SAP environments.
• Experience participating in SAP enhancements, testing, implementations, or support projects.
• Strong understanding of SAP WM integration with MM, SD, PP, QM, and FI/CO.
• Strong problem‑solving and analytical skills with the ability to diagnose and resolve operational issues.

Desired Skills and Experience

• Experience as an SAP WM Analyst, Functional Analyst, Logistics Systems Analyst, WM/MM Specialist, or similar role.
• SAP certification in WM, Logistics, or related SAP functional disciplines.
• Experience with SAP EWM.
• Experience supporting SAP projects, upgrades, rollouts, or enhancement activities.
• Experience with EDI, third‑party logistics (3PL), warehouse automation, or mobility solutions.
• Manufacturing or distribution industry experience.
• Experience supporting end users, conducting testing, and creating functional documentation.
• Mandarin language capability is strongly preferred.

Doing better for people and planet

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Additional Information

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.