Sandwich Artist (Subway UITM Puncak Alam)

Pegacorn Sdn Bhd; Selangor; On-site; MYR 22,000 - 36,000; Full time

Job summary

Pegacorn Sdn Bhd in Malaysia is seeking a Subway team member to greet guests, take orders, and serve food with high standards of quality and safety.

You will operate the POS, handle payments, promote menu items, and ensure a welcoming, efficient service environment while complying with safety and sanitation guidelines.

Qualifications

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift up to 15kg occasionally, and perform repetitive tasks during a 6–8 hour shift.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area as needed and complete assigned training courses: Sandwich Artistry 2; Create Great Together.

Responsibilities

• Greeting guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
• Operate the POS system to process orders, handle payments, and balance the till.
• Promote menu items, suggestively sell products, and introduce new promotions to customers.
• Monitor food temperatures, maintain proper storage, and restock items as needed.
• Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
• Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
• Safeguard company property, employee ID, cash, and other assets during your shift.
• Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
• Assist team members during busy periods and contribute to a cooperative, positive work environment.
• Maintain professional appearance, grooming standards, and a favorable image of Subway always.
• Complete light paperwork and online coursework through University of Subway as required.

Skills

Customer service

POS operations

Cash handling

Food safety

Teamwork

Communication

Professional appearance

Instruction following

Tools

POS system

QR payments

Credit card processing

Job description

Provide a friendly and welcoming experience for guests by greeting and serving them warmly. Prepare and handle food safely and responsibly, promote food and beverage products, maintain food safety and sanitation standards, and complete light administrative tasks. Delivering exceptional customer service is a key focus of this role.

KEY RESPONSIBILITIES:

1. Greeting guests warmly, take accurate orders, and provide a welcoming experience.
2. Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
3. Operate the POS system to process orders, handle payments, and balance the till.
4. Promote menu items, suggestively sell products, and introduce new promotions to customers.
5. Monitor food temperatures, maintain proper storage, and restock items as needed.
6. Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
7. Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
8. Safeguard company property, employee ID, cash, and other assets during your shift.
9. Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
10. Assist team members during busy periods and contribute to a cooperative, positive work environment.
11. Maintain professional appearance, grooming standards, and a favorable image of Subway always.
12. Complete light paperwork and online coursework through University of Subway as required.

SKILL & QUALIFICATION STANDARDS:

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift (up to 15kg occasionally), and perform repetitive tasks during a 6–8 hour shift.
• Comfortable working in a busy, sometimes noisy environment, taking orders clearly and accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area as needed and complete assigned training courses:
• Sandwich Artistry 2
• Create Great Together

WORKING ENVIRONMENT:

Fast-paced, customer-focused environment requiring teamwork, attention to detail, and adherence to operational standards