Sandwich Artist (Subway Setapak Sentral)

Pegacorn Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Pegacorn Sdn Bhd announces a Subway crew role in Kuala Lumpur, focusing on friendly guest experiences, accurate ordering, and safe food handling. You will prepare and serve food to Subway standards, operate the POS, and promote menu items while maintaining hygiene and a collaborative team environment.

The role emphasizes stocking, safety compliance, and participation in training courses, with a professional appearance and reliable performance during 6–8 hour shifts.

Qualifications

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift (up to 15kg occasionally), and perform repetitive tasks during a 6–8 hour shift.
• Comfortable working in a busy environment, taking orders clearly and accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area and complete training courses: Sandwich Artistry 2, Create Great Together

Responsibilities

• Greet guests warmly, take accurate orders, and provide a welcoming experience.
• Prepare and serve food while ensuring quality, freshness, and safety.
• Operate the POS system to process orders, handle payments, and balance the till.
• Promote menu items and suggestively sell products.
• Monitor temperatures, store items properly, and restock as needed.
• Follow all food handling, safety, and sanitation procedures.
• Perform cleaning and housekeeping to maintain a hygienic workspace.
• Safeguard company property, employee IDs, cash, and assets during shifts.
• Keep supervisors informed of issues and take corrective action.
• Assist team members during busy periods and maintain a cooperative environment.
• Maintain professional appearance and a favorable image of Subway.
• Complete light paperwork and online coursework as required.

Skills

Follow instructions

Groomed appearance

Physical stamina

Order taking

POS handling

Food safety knowledge

Inventory checks

Tools

POS system

Job description

Provide a friendly and welcoming experience for guests by greeting and serving them warmly. Prepare and handle food safely and responsibly, promote food and beverage products, maintain food safety and sanitation standards, and complete light administrative tasks. Delivering exceptional customer service is a key focus of this role.

KEY RESPONSIBILITIES:

1. Greeting guests warmly, take accurate orders, and provide a welcoming experience.
2. Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
3. Operate the POS system to process orders, handle payments, and balance the till.
4. Promote menu items, suggestively sell products, and introduce new promotions to customers.
5. Monitor food temperatures, maintain proper storage, and restock items as needed.
6. Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
7. Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
8. Safeguard company property, employee ID, cash, and other assets during your shift.
9. Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
10. Assist team members during busy periods and contribute to a cooperative, positive work environment.
11. Maintain professional appearance, grooming standards, and a favorable image of Subway always.
12. Complete light paperwork and online coursework through University of Subway as required.

SKILL & QUALIFICATION STANDARDS:

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift (up to 15kg occasionally), and perform repetitive tasks during a 6–8 hour shift.
• Comfortable working in a busy, sometimes noisy environment, taking orders clearly and accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area as needed and complete assigned training courses:
• Sandwich Artistry 2
• Create Great Together

WORKING ENVIRONMENT:

Fast-paced, customer-focused environment requiring teamwork, attention to detail, and adherence to operational standards