Sandwich Artist (Subway Ferringhi Walk)

Pegacorn Sdn Bhd; Penang; Vor Ort; MYR 22.000 - 33.000; Vollzeit

Zusammenfassung

Subway in Malaysia is hiring crew members to greet guests, take orders, and serve food with attention to safety and quality. You will operate the POS system, handle payments, and promote menu items while maintaining a clean, welcoming environment.

Candidates should be able to work in a fast-paced setting, follow safety procedures, and participate in training courses. A strong focus on teamwork and professional appearance is essential for success.

Qualifikationen

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift up to 15kg, and perform repetitive tasks on shift.
• Comfortable in a busy, noisy environment while taking orders clearly.
• Proficient in POS operations and handling cash, QR, or card payments.
• Maintain food safety, take temperatures, and perform inventory checks.
• Willing to work in any restaurant area and complete training courses: Sandwich Artistry 2; Create Great Together.

Aufgaben

• Greeting guests warmly, taking accurate orders, and providing a welcoming experience.
• Prepare and serve food according to Subway standards, ensuring quality and safety.
• Operate the POS system to process orders, payments, and till balancing.
• Promote menu items, upsell, and inform customers about promotions.
• Monitor temperatures, storage, and restock items as needed.
• Follow all food handling, safety, sanitation, and procedures from the Operations Manual.
• Perform cleaning and housekeeping duties to maintain a tidy, safe workspace.
• Protect company assets during the shift and report issues to supervisors.
• Assist team during busy periods and contribute to a positive work environment.
• Maintain professional appearance and Subway image at all times.
• Complete light paperwork and online coursework as required.

Kenntnisse

Guest greeting

Food safety

POS operations

Cash handling

Customer service

Teamwork

Uniform & appearance

Tools

POS system

Jobbeschreibung

Provide a friendly and welcoming experience for guests by greeting and serving them warmly. Prepare and handle food safely and responsibly, promote food and beverage products, maintain food safety and sanitation standards, and complete light administrative tasks. Delivering exceptional customer service is a key focus of this role.

KEY RESPONSIBILITIES:

1. Greeting guests warmly, take accurate orders, and provide a welcoming experience.
2. Prepare and serve food products according to Subway standards, ensuring quality, freshness, and safety.
3. Operate the POS system to process orders, handle payments, and balance the till.
4. Promote menu items, suggestively sell products, and introduce new promotions to customers.
5. Monitor food temperatures, maintain proper storage, and restock items as needed.
6. Follow all food handling, safety, sanitation, and operational procedures outlined in the Subway Operations Manual.
7. Perform cleaning and housekeeping duties to maintain a safe, organized, and hygienic workspace.
8. Safeguard company property, employee ID, cash, and other assets during your shift.
9. Keep supervisors informed of any issues or unusual matters and take corrective action as needed.
10. Assist team members during busy periods and contribute to a cooperative, positive work environment.
11. Maintain professional appearance, grooming standards, and a favorable image of Subway always.
12. Complete light paperwork and online coursework through University of Subway as required.

SKILL & QUALIFICATION STANDARDS:

• Ability to hear, read, understand, and follow instructions accurately.
• Well-groomed, in a clean uniform, and professional in appearance.
• Physically able to stand, walk, bend, lift (up to 15kg occasionally), and perform repetitive tasks during a 6–8 hour shift.
• Comfortable working in a busy, sometimes noisy environment, taking orders clearly and accurately.
• Proficient in POS operations and handling cash, QR, or credit card transactions.
• Able to maintain food safety, take temperatures accurately, and perform inventory checks.
• Willingness to work in any restaurant area as needed and complete assigned training courses:
• Sandwich Artistry 2
• Create Great Together

WORKING ENVIRONMENT:

Fast-paced, customer-focused environment requiring teamwork, attention to detail, and adherence to operational standards