Salesforce Production Support Associate (L1/L2)

NTT DATA, Inc.; Subang Jaya; Sur place; MYR 67 000 - 112 000; Plein temps

Avantages offerts par ce poste

Annual dinners

Company trips

Free parking

Résumé du poste

NTT DATA, Inc. in Malaysia seeks a Salesforce Production Support Associate to deliver Level 1/2 production support for mission-critical Salesforce applications. You will monitor environments, triage incidents, and collaborate with development teams to implement fixes.

Ideal candidates will have strong Salesforce expertise and experience in IT or application support, with a proactive approach to issue resolution and a willingness to work in a fast-paced IT services environment.

Qualifications

• Strong Salesforce expertise and hands-on support experience.
• Experience in IT or application support.
• Ability to triage incidents and coordinate with development teams.

Responsabilités

• Provide Level 1/2 production support for Salesforce apps.
• Monitor environments and triage incidents.
• Collaborate with developers to implement fixes.

Connaissances

Salesforce expertise

IT support experience

Outils

Salesforce

Description du poste

NTT DATA, Inc. in Malaysia seeks a Salesforce Production Support Associate to deliver Level 1/2 production support for mission-critical Salesforce applications. You will monitor environments, triage incidents, and collaborate with development teams to implement fixes.

Ideal candidates will have strong Salesforce expertise and experience in IT or application support, with a proactive approach to issue resolution and a willingness to work in a fast-paced IT services environment.