Salesforce Production Support Associate

NTT DATA, Inc.; Subang Jaya; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Annual dinners

Company trips

Free parking

Job summary

NTT DATA, Inc. in Malaysia seeks a Salesforce Production Support Associate to deliver Level 1/2 production support for mission-critical Salesforce applications. You will monitor environments, triage incidents, and collaborate with development teams to implement fixes.

Ideal candidates will have strong Salesforce expertise and experience in IT or application support, with a proactive approach to issue resolution and a willingness to work in a fast-paced IT services environment.

Qualifications

• Strong Salesforce expertise and hands-on support experience.
• Experience in IT or application support.
• Ability to triage incidents and coordinate with development teams.

Responsibilities

• Provide Level 1/2 production support for Salesforce apps.
• Monitor environments and triage incidents.
• Collaborate with developers to implement fixes.

Skills

Salesforce expertise

IT support experience

Tools

Salesforce

Job description

• At NTT DATA, support business-critical Salesforce apps.
• Fix critical issues and work directly with devs!

Exciting opportunity for a Salesforce Production Support Associate to provide Level 1/2 production support for business-critical Salesforce applications. Monitor environments, troubleshoot incidents, and collaborate with development teams. Ideal for candidates with strong Salesforce expertise and experience in IT or application support.

Annual Events

Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...