Salesforce Functional Tester - Mandarin Language Support

Tata Consultancy Services; Petaling Jaya; On-site; MYR 78,000 - 134,000; Full time

Job summary

Tata Consultancy Services, APAC, invites applications for a QA role focusing on Salesforce Marketing Cloud and marketing automation. The candidate will collaborate with project teams, perform manual testing, estimate effort, and contribute to test planning.

Requirements include SFMC experience, basic HTML and SQL, strong English and Mandarin/Cantonese communication, and familiarity with JIRA and test management tools; a Bachelor's degree in CS or engineering is required.

Qualifications

• SFMC experience required.
• Basic understanding of HTML and SQL.
• Strong English and Mandarin/Cantonese communication.
• Hands-on defects/bugs handling experience.
• Familiarity with JIRA and test management tools.
• Bachelor's degree in computer science, engineering, or related field.
• Good communication skills in English & Mandarin/Cantonese.

Responsibilities

• Communicate with project team for manual testing requirements and provide estimations.
• Ascertain and understand the application architecture involved in testing.
• Write test cases and test scenarios.

Skills

SFMC experience

HTML basics

SQL

Cantonese

JIRA

Bug tracking

English & Mandarin

Education

Bachelor's degree in CS/Engineering

Tools

JIRA

Test management tools

Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment.

Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Skills: Salesforce Marketing Cloud/Marketing tools, Basic HTML, SQL

• Communicate with project team for Manual testing requirement and provide estimation
• Ascertain and understand application architecture involved in test
• Writing of test cases and test scenarios

Must Have Requirements:

• SFMC experience (or equivalent Marketing Automation tools)
• Basic understanding of HTML, SQL.
• Communication in Cantonese and writing Chinese is a must
• Hands-on defects / bugs handling experiences and how to mitigate them
• Tools: Familiarity with JIRA and test management tools
• Bachelor's degree in computer science, Engineering, or a related field
• Good communication skills in English & Mandarin/Cantonese to support the client & market

Good to Have:

• Airline domain knowledge

Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.