Salesforce Developer – Health Cloud & Patient Access

Oxydata Software Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 190,000; Full time

Job summary

Oxydata Software Sdn Bhd is seeking an experienced Salesforce Developer to support, maintain, and enhance CRM applications focused on patient access and healthcare professional engagement. The role emphasizes Apex development, Lightning Web Components, and Health Cloud workflows across Latin America and other regions.

The ideal candidate has 3–6 years of Salesforce development experience, strong integration skills with REST/SOAP APIs, and a track record in regulated environments such as

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• 3–6 years of hands-on Salesforce development experience in AMS/production support.
• Strong Apex development with triggers, batch Apex, scheduled Apex, and queueable jobs.
• Experience building custom interfaces with Lightning Web Components.
• Experience integrating Salesforce with external systems via REST and SOAP APIs.
• Experience supporting high-volume Salesforce applications and resolving incidents.
• Root cause analysis and permanent fixes within SLAs.
• Experience in GxP-regulated environments, preferably pharma/healthcare.
• Experience Health Cloud configurations for patient access workflows.

Responsibilities

• Support, maintain, and enhance Salesforce applications using Apex, LWCs, and platform technologies.
• Triage, investigate, and resolve incidents in high-volume patient access platforms.
• Perform root cause analyses and implement permanent solutions within SLAs.
• Design and develop Health Cloud enhancements for patient support programs across regions.
• Configure and maintain Health Cloud workflows for patient access and assistance initiatives.
• Develop Apex classes, triggers, batch processes, and asynchronous integrations.
• Build and improve user interfaces with Lightning Web Components.
• Maintain Salesforce integrations with REST/SOAP, middleware, and .NET backends.
• Collaborate with stakeholders to translate requirements into scalable Salesforce solutions.
• Prepare technical documentation, deployment records, and support materials for regulated apps.
• Participate in release planning, testing, deployment, and post-production support.

Skills

Apex development

Lightning Web Components

REST APIs integration

SOAP APIs integration

Root cause analysis

Stakeholder management

Salesforce security

High-volume production support

Data models

GxP regulated environment

Education

Bachelor's degree in Computer Science/Information Technology/Software Engineering

Tools

Salesforce Health Cloud

Salesforce DX

Job description

Oxydata Software Sdn Bhd is seeking an experienced Salesforce Developer to support, maintain, and enhance CRM applications focused on patient access and healthcare professional engagement. The role emphasizes Apex development, Lightning Web Components, and Health Cloud workflows across Latin America and other regions.

The ideal candidate has 3–6 years of Salesforce development experience, strong integration skills with REST/SOAP APIs, and a track record in regulated environments such as